Memorable - Vehicle was very good. Driver Ashok was very nice. We went from Delhi to haridwar. Ashok driver was on time

Nainital,Haridwar & Mussorie trip by Indiantravel online - Our trip started from New Delhi and we visited Nainital, Haridwar, Mussorie through private Innova cab and hotels pre booked by Mr Ajay Verma of Indian Travel Online. Overall discussion and the booking process including payment terms were upto the mark. The car and the hotels provided were also as per the commitments provided to us. However the only issue we faced was that the driver was unaware of the itenary for sightseeing that was provided to us by Mr Verma. According to our driver, he was only told to take us to Nainital, Haridwar, Mussorie and then drop us off at New Delhi and nothing about the local sight seeing at those places. However, as per our itenary the same cab/driver was supposed to take us for local sightseeing as well. Moreover, in Nainital hotel the checkout process was not very pleasant due to some miscommunication regarding parking space between hotel and the driver/agency. In certain times, I had to interfere and take all such tension regarding hotels and sightseeing. I had to personally call Mr Verma few times during the trip for tackling the issues faced, however Mr Verma never called during our entire trip to take an update. Overall it was an ok trip, but there lacked a proper co-ordination between Indiantravel online, cab driver and us. A little bit of more involvement and willingness to make our trip better was what we expected from Indiantravel online.