Perfect for a family or a group - Amazing organising by karvaan tours We did 2nd day with same company and driver. Such a polite and friendly driver Mr Adeel.. clean and beautiful cars. Punctual timing. flexibility and complete cooperation. He not only covered all the places and took good care of my parents who are baove 75. The company adivsed to cover teamlabs and sky tree in evening were just perfect. Otherwise we would have been a little confused without their guidance and service This trip was the best

Good service - Prompt pick up. Very helpful driver. Being shown all the highlights of Tokyo that we wished to see. Long lines as it was Golden week, but our driver was very helpful.

Tokyo day tour - Ahsan was a great guide and driver. Very friendly. Had a great tour of tokyo. It was raining - still he made us do all that was possible and made us comfortable

A Lovely Sunday in Tokyo - Our guide, Ahsan, was on time, friendly and knowledgeable. He had a thoughtful plan for our visit to Tokyo and we were able to maximize our stops without feeling rushed. We had a nice chat along the way that helped us to better understand Japanese life and culture. Although an attraction or two were closed on Sunday, we didn't feel as if we missed out on anything critical to the tour. Ahsan allowed us ample time to shop for clothing and souvenirs as well. All in all, a fascinating and delightful day in Tokyo.

Our fantastic experience in Tokyo - Ashan was great guide and driver. He is very knowledge about Tokyo! We had a great experience, highly recomended

Awesome tour around tokyo - The drive around the city was very comfortable with our tour guide SIKANDAR. He was very informative with the areas we visited. We felt we were in good hands with him.

Our driver Ashan was polite and accomodating - Our driver Ashan was polite and accommodating. More of a driver, than guide experience. Did not hesitate to retrace 2 stops when something was forgotten.

Take only if you know where you want to go. - It is a good tour, in that you can set the locations you wish to see. The driver was friendly, but said he was covering for another driver that had covid. He often did not know the best way to get to the places and used his GPS. I would say, that if you take this tour, do your research and know where you want to go, as there would be no direction from the tour driver about the best sites to go. He did not know about the list of locations that was attached with the tour.

DISASTER - The tour was booked more than a month before, with the number of adults and our needs. We were assured all was good. Many communications were exchanged to be certain. When the driver came to our hotel, the car did not have enough seats. We were told a larger car was 30 Km out and would we wait a few hours. We agreed as what else can we do last minute. At the appointed time we were then told the large car was broken. So now our one day to see Tokyo itinerary we had planned and agreed upon was lost. What an inexcusable irresponsible company. We were refunded- but that really does not recover the loss of our precious vacation time. We also are traveling with 2 people with mobility issues and folding walkers. The van in addition to being short on seats for our group could not fit the walkers. This company as well as Viator which I often rely on for traveling abroad has greatly disappointed me. I will think twice when booking again. Finally we were told we would have a driver guide English speaking person. The short conversations we had during this fiasco did not lead me to believe we were going to have an involved guide with adequate communication skills for a tour guide.

Bad experience. - The information when booking was misleading. It referred to places we would visit during our “tour” of Tokyo. The driver didn’t even know the city nor explained anything about the sites. I have used Viator in other locations but this time, the service was unexpectedly terrible.