5 STAR - 5/5, we weee very happy, with the pick-up time being 7:50 so not too early, but not too late either, perfect , as we were the first bud to arrive at docks so got to the lagoon first, way before everyone else so got the whole lagoon to ourselves for at least an hour and a half, food was then served, which catered for us with allergens, there was brilliant staff, all inclusive, free drinks and food, good music and a very beautiful boat, we had lots of time to swim, there was a slide on the boat, also two kayaks, life jackets and woggles provided for incompetent swimmers. headed back for about 2pm so still had the rest of the day to do what we wanted.

10/10 - Lovely friendly staff. Great food and drink all round 10/10 day out. Beautiful boat the water is absolutely amazing to swim in

Amazing Boat Trip - Amazing Boat Trip. Highly recommend. I am not a great lover of boat trips but my partner and I decided to go on it anyway. I am glad that we did as it was really good and well worth the money. The staff were excellent and so helpful. Unfortunately I had fractured my wrist before our holiday and so had my arm in a splint. From the moment I attempted to step on to the walkway of the boat, which was rather tricky with a splint on my arm!, a member of staff came to help me board and the same when we disembarked. They were also extremely helpful at lunch time when my food and drink was carried to my table for me without having to ask. I also observed how helpful the staff were to the elderly ladies sitting near us on the boat. The music was great, playing gently in the background, not blaring out. The bar was fully stocked with a range of drinks and cocktails and the lunch provided was amazing. The best I have had on a boat trip. fresh fruit and cake was also served with hot drinks later on. A huge shout out to Smiler who was the most cheerful and helpful guy we met whilst on holiday. Thanks for all your help, it was most appreciated. A very relaxing and enjoyable day out.

Great Experience - An experience to remember!! They cater us a birthday party and everything was amazing. The staff extremely polite and helpful, the owner Mr Dino even played his guitar and sang with us. The ship is stunning and the whole trip from Latch to Blue lagoon... OMG, I fully recommend

couldn't get my money back - The boat left half an hour early without warning and left us on the dock. Viata refused to refund our money. It was 135 Euros. This is shocking to me.

Dissapointed - We booked and payed the trip online, got the details in email. They changed the transfer's pick up time from 9:20 to 8:20 and did not inform us about it, and we missed it. When we called them they realised the problem, that they forgot to tell us about the change, said they will contact the driver and call us back. Acutally we called 3 times, every time promised a call back, and it never happened... Later we emailed them about this situation, we are still waiting for the refund. We are very dissapointed, waiting for their call back we missed every others options for trip to Blue lagoons