Apr 22, 2025
Amazing tour with Juan - Our family of four (kids 13 and 11) had an amazing time. Juan was the best and if you have the option, I highly recommend you request him. He picked us up promptly at the designated time and had water for us. We went to the ruins first, which is definitely the way to go as it gets hot there quickly. Juan has led an incredible life, speaks multiple languages and it was a true pleasure hearing his experiences and knowledge of the Mayan culture and history. He is also a former archeologist who worked at the ruins we visited, so his insights while visiting were extremely interesting and appreciated.
The snorkeling was also fantastic. Juan connected us with a separate snorkeling guide (who was also great) at the location while he stayed with our belongings. We snorkeled for about an hour and saw 10 or so turtles, a sting ray and lots of different fish. You're not supposed to use sunscreen right before getting in the water (although others did) so if you need it, remember to apply it earlier in the day. We felt completely safe the entire time. It was a great half day tour and highly recommend.
Review provided by Tripadvisor
Feb 13, 2025
Amazing one of a kind experience - We had a fabulous private tour to Akumal to swim with the turtles and then we went to two Cenotes, one being a cave that we could snorkel in. It had incredible Stalagtites and stalagmites and amazing deep crevices to see with our flashlights.
The second Cenote was open air and we were able to swim and jump from a high platform. A few small fish could be seen.
Best of all we had a great guide who was so helpful in every way and explained things about the cenotes and the area. I would highly recommend this tour to anyone who would like a little more private attention, private transportation, and more relaxed visits based on your own time desires. 5 star excursion for sure!
Review provided by Tripadvisor
Dec 26, 2024
Best Tour Ever - Tour was amazing. Heriberto was an absolutely fantastic tour guide. His knowledge of Mexican history was vast, but his utter enjoyment when getting to share made for a phenomenal day of touring. He was polite, punctual and probably has never met a stranger, as he shared a smile and kind words with everyone. Totally would recommend to any and everyone. Not enough stars to give.
Review provided by Tripadvisor
Oct 12, 2024
Truly a VIP tour - Truly a VIP tour. Arni (our guide) answered every question we threw at him and was so knowledgeable. He knew how to navigate the sites to beat the crowds and have the best experience.
Review provided by Viator
Oct 12, 2024
Truly a VIP tour - It was wonderful having your own knowledgeable and friendly tour guide. He answered every question we threw at him and made sure we had a great time. Never felt rushed and always had enough time to explore.
Review provided by Tripadvisor
Jul 29, 2024
Turtles! - Tulum was interesting. Snorkeling with sea turtles was amazing. Irving was a great guide and helped make the day more enjoyable.
Review provided by Tripadvisor
Jul 16, 2024
Fantastic tour - Consistent with our other tour with My Quest Concierge, our guide was extremely punctual and waiting for us in a clean and comfortable car. Irving was very passionate about Tulum and patient with our questions. We never felt rushed, nor did we feel we were at any location for too long. My wife and young children were particularly nervous about swimming with the turtles, but Irving arranged for us to have our own guide in the water with us, who carried a life ring for our two-year-old. As the turtles come up to the surface, even those not using snorkels/masks were able to enjoy the turtles.
The tour states that we could have an optional brunch/drinks stop before heading home, which we weren’t offered - but this may have been due to the guide sensing that the kids were very much ready to get back to the hotel for lunch and a sleep!
Review provided by Viator
Jun 3, 2024
Top rated Rivera Maya VIP Company and Experience - What a VIP experience. The gift for my granddaughter and her college roommate was nothing short of spectacular.
Heber (their local guide), Gabby, and Carolina from MQC lived up to the 5++ star rating this company has earned and were professional, communicative, and very helpful in making this a wonderful conclusion for my granddaughter’s Playa del Carmen trip.
Thank you very much
Review provided by Tripadvisor
Jun 3, 2024
Best trip ever!!! - Excellent experience… from beginning to end we felt like we weee with local friend… Irving was the best of the best… the MVP!!!!
Review provided by Tripadvisor
Jun 2, 2024
More than I expected - I had My Quest Concierge put together a custom Tulum package for my wife and I. Hereberito came to pick us up and was promptly on time. The vehicle we toured in was clean and and comfortable... etc. Let's just talk about Heriberto because he made the tour. He clearly loves what he does and is passionate. His knowledge of the Mayan culture and history is awesome. Aside from that, he was just a great guy with a great vibe to be around. Thank you!!
Review provided by Tripadvisor