Reasonably priced - The shuttle was very convenient with pick up and drop off ans the driver gave intersting facts about the sights we passed

Above and beyond shuttle service from Alyeska - Had an absolutely 10/10 experience with Matt taking the shuttle from Alyeska to the Anchorage airport. Even though this was just an airport ride, Matt gave an amazing tour of the area, and because we were running early for my flight, he made a point to take a route where we might see wildlife. Sure enough, I got to see a moose! He even pulled over so I could take a picture of the Anchorage skyline before my departure. I’ve never written a trip advisor review before, but cannot recommend this service highly enough!!

Company is unreliable and just plainly telling lies to get few extra dollars. - I had very bad customer experience with the Girdwood Express service by Alaska's Finest tours & Cruises. The transfer was arranged in advance & confirmed over the phone. The evening before the transfer I got a text asking to call back the company. As I was in the sea (on a cruise) I could call back only the morning of the transfer during the cruise disembarkation. I was informed that the transfer can't be completed as arranged and must be postponed by 3.5 hours and there are no other options. I said "Well, fine". Later in the day as I realized that it's just impossible for a family to wait for over 3 hours on a gas station, I made another call to see if I can get anything earlier or at least to change the pickup point to another standard Girdwood Express pickup point at the lodge. The company said it's impossible as there is a lot of traffic due to a festival and a driver is already arranged. Both statements were just plain lies. The festival closures finished by 11AM, so there was no traffic problems (we were in the town and could see it). Also when we finally got on the bus around 6:15, the driver had no idea we are waiting for him and was just occasionally stopping as it was an unrelated excursion bus by same company. I suppose that's why company did not want the bus to go into the town to the regular stop location. The whole idea was just to get extra money instead of running proper Girdwood express. And this is even less understandable give our family paid for 4 people more than it would take to arrange a taxi from Girdwood to Anchorage.