Great Adventure! - The communication with this provider was exceptional. They were punctual at every step—picking us up, starting the tour, and finishing right on time. The two young ladies leading the tour were a fantastic team. They knew the route well, gave clear instructions on how to operate the ATVs, and provided guidance on what to do if we got stuck. We were also supplied with water and/or Gatorade. The views along the way were absolutely stunning, especially when we reached the base of the volcano—it was breathtaking! The ride was rough, but that just added to the adventure for us. However, I wouldn’t recommend this tour for someone with spine issues, as the terrain is pretty rugged. They did mention that a less intense route is available for older participants, which is a great option. That said, we did run into one issue. We had reserved two ATVs—one for me and one for my husband—but they only had one available when we arrived. I couldn’t ride due to an injury from the day before, so it didn’t affect me personally, but our last conversation confirmed that two ATVs were reserved for us. It seemed like they overbooked, and my ATV was given to another client. If I hadn’t been injured, I wouldn’t have had the chance to ride because of this mix-up, which was a bit disappointing. Lastly, if you're planning to ride as a passenger, I’d advise against it—the backseat is really uncomfortable, and you'll end up sore from constantly hitting the metal bars. Ensure everyone in your group has their ATV for the best experience! Would I book this experience again? ABSOLUTELY!!!