Completely worth it - I don’t know how but three people ended up with six big pieces of luggage. We realized we needed a van. We were able to book a van, which was a private service through Viator . I’m so glad we did. Our driver Mohammed came a little bit early and didn’t mind waiting 10 minutes for her. The van was very roomy for all of our luggage and us. We were at the airport before I knew it. Mohammed was polite. Thank you

Clean Comfortable Van and Fast Friendly Driver - We were picked up on time in a very clean very comfortable van, able to accommodate us and all our (extensive) luggage. Made it to the airport with plenty of time to spare. Driver was knowledgeable and friendly.

Convenient and low stress transportation - Very relaxing experience to start our trip. Like having your mate pick you up from the short term parking lot. A bit of a walk but meets you right at the customs exit with your name on a sign and walks you to the car.

Reservation Snafu - Not sure how it happened, but our reservation got hijacked by another company. A driver showed up who knew our name, flight number and hotel destination. We managed to pile everything into his sedan and headed for the hotel. The driver who was supposed to take us showed up after we left the airport and called us. I suspect that somehow, the pirate company hacked into the reservation system somehow to get our information.

Convenient but a bit more consideration and care would be nice - Driver was on time and got us into the city quickly. However ran ahead of us to the van at the airport so much we could barely keep up and almost lost him at one stage. He didn’t offer to help with the luggage (either wheeling it along, getting a trolley or putting it in/out the van). Given we’d just gotten off a long flight at 2am and had to “run” what felt like a kilometre just to get to the van, it definitely wasn’t what I expected for a $120 private transfer.

Buyers be aware! - Byers beware! As you can see on it’s website, they show a large van and it stated it’s a van! When we booked , we stated that we had 4 passengers but they sent out a small SUV. Just to fit everything, each of us had to put on our lap a carry on luggage…very uncomfortable ride! Very misleading advertisement. For our return to the airport, they asked us to pay extra $60 for a van. At the time of booking, they should have told us there will be extra fee for a van. Other than that, lady driver we had was wonderful and apologized for the inconvenience.