Way cool! - This museum was amazing! Alexander Graham Bell was so much more than I ever knew. Mohed, our guide who took us over there, knew so many interesting things about the area.

Excellent Tour and Guide - The van was roomy, the driver very personable and knowledgeable. He picked us up at the cruise terminal and stopped at two observation points for pictures on our drive to Baddeck. The $7 fee for the museum was included. The museum is great and we learned that Bell was so much more than just the inventor of the telephone. We then went to downtown Baddeck, The Visitors Center is very informative. Not much to do there and the restrooms were closed. So our driver took us to another spot with restrooms that worked. Our only problem was that his boss only sent us an email with the meeting time at 6:30 pm the night before, and we were no longer checking email on the cruise. The morning of, we did not show, but our driver, Happy Sidhu, smartly was able to contact the boss and get our number and call to ask where we were!

Value - It was a pleasant drive, Taj was friendly and we got a feel for life in Sydney. Enjoyed the Bell Museum

Stopover canceled - Unfortunately the excursion was canceled because I was on board a cruise ship which was unable to make a stopover. I would like to thank Viator who reimbursed me given the situation.

Nice Tour - Our group of 4 were met at the pier by Hinay Sareen, our taxi driver for the tour. He was very accommodating and answered our questions throughout the drive to the Bell Museum. The museum was very interesting and well worth the trip there. The town was interesting but most places were not open yet on May 22nd. We asked for a lobster roll lunch and he took us to one of the few restaurants open. It was overpriced and not worth the cost. However, one in our party got a Reuben sandwich that was delicious. Hinay stopped anywhere we wanted for pictures.i would recommend him as a driver.

Great insights! - The museum was very historical and we learned so many other great things that Alexander Graham Bell accomplished that we were not aware of. The driver was very good and took the time to stop at points of interest along the way. It is a long drive. After the tour, he dropped us off for lunch before taking us back to the cruise line. Was a full and enjoyable day.

Visiting Sydney on a cruise day. - Our guide's name was Happy and gave us commentary as we travelled along. He stopped at several good viewing points for us to take photos. Would recommend doing this tour. The Graham Alexander Bell was very interesting and definitely takes at least 1 hour to go through.

Good museum; know nothing driver - The Bell museum was terrific. The driver was a nice enough young man who knew next to nothing about Sydney, the areas we drove through to reach the museum or the museum itself.

Museum closed. No offer of refund made. - Booked the Baddeck and Bell Museum weeks before our cruise. We Repeatedly messaged requesting the timing of the trip and where to meet and finally heard from him the day before our scheduled trip. Cab driver was extremely friendly and kind, which was the only reason why we decided continue with the trip when we asked him to call to make sure the museum was open. There was no answer but we felt like the operator would have looked into this before accepting our booking and money, so we left. After driving 2 hours to museum, we found a sign on the door saying it was closed for the season. The entire town was closed, as well. The driver offered to drive elsewhere (several times) but after being in the car for more than 4+ hours with no stops for food/drink, we insisted on going back to ship. The driver was not at fault. He tried his best. We messaged the owner about what happened and never heard from him. Do not book with this company.

Unethical business practices and false promises - This company is unethical and not honest. My wife and I plus another couple booked this taxi cab tour for $400/cab plus museum entrance fees. We were told that it would only be four of us for the cab. However, when we met up by the cruise port, we were told two more passengers would be joining us, but our fees were not reduced. At the end of the tour, we contacted the owner (Simon) and he later wrote to us via WhatsApp and agreed to refund CAD$20 per person as a "good will gesture"! It has now been over six weeks and we have not seen any refunds except more messages saying he is checking and will get back to us. I do not believe anyone should book tours through this company because of its false advertising and false promises.