Marvelous Moraine Lake - The views are spectacular and totally worth the trip. The bus driver was pleasant and gave clear instructions at each stop.

Easy Peasy - Trip Advisor made this a simple process. Pick your tour, pay for your tour, download tickets, option to place tickets in my iPhone Apple Wallet, put the tour meeting place address in my GPS App, go to the meeting place, hop on the bus, take the tour. Simple and easy! Our tour was beautiful, the scenery amazing and Andrew, our guide made the tour Perfect!

We had plenty of time to... - We had plenty of time to tour Lake Louise and Moraine Lake. Our guide, Andrew, was very knowledgeable.

Great Trip - We're glad we did the shuttle. It was smooth and convenient. The lakes were gorgeous and well worth it.

Definitely worth it! - Great experience, our tour guide was very knowledgeable and kind. Overall we all had a good time and would do it again

Must do tour while in Banff - The tour was just long enough and provided the chance to see both Lake Louise and Lake Moraine. Our tour guide was very friendly. You cannot miss seeing these two sites on your trip to Banff.

I TOTALLY RECOMMEND THEM - It was such a nice experience. They are very professional and they wait for us! Also they shared important information and they are polite

Lake Louise and Morain Lake Sightseeing - Andrew was a great guide. He was a very safe driver who slowed down on rough roads and bumps. I felt very safe puttying my family of seven (including senior citizen) in his care. He also provided clear instructions at the major attractions and provided some interesting facts about Banff. In terms of the tour, I could do without the Castle Mountain and Vermillion Lakes rest stop. The stops break up the long bus ride and gives the passengers plenty of restroom opportunities, but I'd rather spend more time at Moraine Lake (see below). The 1 hour at Lake Louise was definitely the highlight of the trip. The view was absolutely gorgeous. We spent the time walk around and taking pictures, but to really experience all that Lake Louise has to offer you'll need a couple days: canoeing, Fairview Lookout trail, Lake Agnes Tea House, and Little Beehive (or Big Beehive and Plain of 6 Glaciers hike for the strong adventurers.) The main reason why we booked this tour was for the transportation to and from Moraine Lake (only accessible by busses). I thought we'd need half-a-day to enjoy the lake, but the 1 hour at Moraine Lake was enough time to head to the waterfall at the end and back. It'd be great if we had another hour so that we could hike up to Rockpile and/or rent a canoe. Overall, I'd recommend this as a family option. It's a great teaser for Lake Louise and gives you nearly all the time you need for Moraine Lake.

Beautiful scenery! - It was great to see both lakes. Morraine Lake was our favorite. There was an issue letting the bus up the mountain as apparently there were too many busses up there at once so we were delayed by 1.5 hours. Our driver Andrew took good care of us during this unanticipated event and it was still an enjoyable day.

Terrible experience with this tour. - Tour operator canceled our tour. We tried to reschedule for a day after and it was booked. Finally I requested a refund. Not good at all.