Week days have less people so small queues 5mins! Except Hotdog stall ! 30mins!!! Take a picnic and drinks, towels etc. - Excellent water park, lots to do and plenty of places to sit and chill. €5 for Hotdog, €20 meal with drinks. Visit on a weekday is a must!

AMAZING !!!!!!!!! i have... - AMAZING !!!!!!!!! i have no words. i am speechless it was amazingggggg. the best experience ever. i loved it.

Lovely day out - Good quality coach, on time. Easy to find the pick up point through the communication sent by the local agent.

A great experience - The bus to the water park was easy to find and well organised. The bus was on time and it was easy to find it at the end of the day. It was also a really nice bus

Not worth the money - The rides were not that great for the time you had to wait in the queue, food was also terrible from the place we bought it from.

Mr David - Hello everyone. So I'll start with booking. Very easy, choose available date that suits you. After payment, you Receive email with confirmation and voucher, so at reception just show your voucher with your phone. If you want go old way, just print it. My experience with their bus. So as they said, I arrived at their office 9:15. I stuck in long queue, so I and 40 people more went to PortAventure park with 5th bus. I wasn't upset as other people, cause that's the life. But my recommendation for you as tourist going to this trip : Be at their office as early as possible. I saw one bus going out even before I checked in, so my mind was in panic, cause I was thinking there was just only one bus. They didn't told that will be couple more buses. So if you want use as much time as possible, be on first bus. Or if you late, don't worry, you will get there anyway. First bus arrived at time that you see on your voucher. Our bus will be late for about 35-50 min. Enjoy your day.

Bad experience, to flee - Terrible. The experience was very bad. Still, we had read the bad reviews but wanted to make our own "clean", hoping that the reviews and experience of some is not that of others... We took the bus with Julia Travel, so far no problem, the 1:30 transport is well done and we were on time. Arrived in PortAventura, huge queue of several hundred people: the park does not filter the entrances at all, the aim is to sell as many places as possible. But above all: our tickets did not work!! The QR code provided by tikets but also the scan tickets provided by Julia Travel did not work at the Caribe aquatic park terminal. The employee filtering the entrances did not want to hear anything and tells us to go vaguely "this way" to exchange our tickets. After two very long queues (because of course we made a first queue that was not the right place), the person at the counter did not understand why we only have one QR code for 4 people (which was however specified on the ticket). It was contemptuous and closed, offering no solution. She even replied with contempt that the ticket "costs 42€ here, you know the Award, to have only one QR code?!". This person was really mean, showed no desire to help us and offered no solution while you waited since 1:30 with our two children 6 and 3 years under the sun. I was really outraged at this situation given the Award of tickets, and especially everyone was passing the ball on to each other: call the tiket service app very long and offer nothing!) , call Julia Travel, we can't do anything. I finally got angry and that's how another person scanned the notes and realized they were working. We were able to return 2 hours late to the park, at noon... time to eat.... -The park itself: is good but you did not intend to make the slides for which there were far too many people and therefore long queue. But we tried the "Rio Loco" , where again: an hour waiting to try to have a yellow buoy... nothing is regulated or organized, it is a disorder without name. And then you eat, it's the same mess, knowing you're not allowed to take your own picnic. So the fourth tail of the day begins. My husband after 45 minutes in line finally arrives at the counter to order: another failure because it needed a Ticket! It's not written anywhere, and everyone behind him found themselves in the same situation.... Then start a 5-6th tail to order just a hot dog (fast food) but the service is taken by storm, extremely slow, we waited more than an hour... so we ate at 3:30 p.m. past... and at this time because of all the successive tails, we had just made the Rio Loco one Attraction. Then we were still able to make some swimming pools for the children mainly. Many whistles from the supervisors, for anything and everything: not allowed to have his glasses (for fear of losing them which I can understand), but finally I was just watching my 3-year-old son in the paddling pool, I did not intend to put my head underwater... No, if you want to keep your glasses you must obviously buy in the park the small chain that holds them, at Gold Award. You're not allowed as an adult to ride the little slide with your kids, either. The day was really not a success. The kids were happy anyway, at least that was it. We do not recommend doing this park at all, which is just a poorly organized cash pump, where you have to wait for everything and anything. Here, run away... Do something else...

Never again this water park!! - Our son was allowed to choose an outing on holiday, he chose this water park. What should have been a day of great fun was actually a day of frustration. The parking spaces are very far away from the park. Both my husband and I wear glasses. He has -7 and I have +3.5, both decent prescriptions that require glasses to be worn. We were approached in the children's pool and told to buy a strap for our glasses for 6 euros each, so that they would not fall. We did this with the expectation that we could then enjoy ourselves. Nothing could be further from the truth, we were not allowed to wear our glasses on the slide. Which creates scary situations on those high stairs. The lifeguards and teachers were constantly blowing their whistles, almost aggressively. The queues for the food and drink stalls were enormous. The prices very high. The waiting times for the slides were absurd. Never again this water park for us

August 2022 review - Spend 18€ on only on plastic glasses, oficial with refund but no refund was given, For the slides you wait 1,5 hours for one ride in prime time, you can pay the express line another 35€/person (child starting from 0yo) so you reduce the time to 40-55minutes - whorst thing is its because of the bad management of the slides and lines by the personal. The fealing is they dont want you to ride the slides. Personal - nobody knows nothing, dont try to ask someone anything, they dont know. Result: my wife, me and my six years old son spended the whole day there, total cost was about 380€ and totaly NOT worth the money.