ARRIVAL: Airport staff will be present in the paging area holding a sign with your name. This area is located at the Exit Gate in the International Arrival Hall, following the Baggage Collection Area and Customs Check Point.

Please ensure to provide the following details in the “leave a comment for the local supplier” section:
• Airline
• Flight Number
• Arrival Time
• Hotel Name
• Hotel Address

Each passenger is permitted one or two suitcases and one carry-on bag. This transfer service is not wheelchair accessible. The vehicle provided may differ from the one shown in the photo, subject to availability.

Meeting Point:

Hang Nadim International Airport (also known as Bandar Udara Internasional Hang Nadim) - Arrival Hall.

Transfer Duration:

• Airport to Downtown Area: approximately 15 km, taking around 20-30 minutes
• Airport to Nongsa Area: approximately 15 km, taking around 20-30 minutes
• Airport to Marina City Area: approximately 30 km, taking around 40-60 minutes
• Airport to Barelang 1st & 2nd Bridge: approximately 30 km, taking around 40-60 minutes

Points of Interest

• Solid Travel

• Airport Paging.
• One-way Airport Transfer.
• English Speaking Driver.
• Air conditioned Vehicle.
• All taxes, fees and handling charges.

• Excess luggage charges (where applicable)
• Food & Drinks

Ease into your journey as you experience a transfer from Batam International Airport to your lodging (situated in Downtown Area, Nongsa Area, Marina City Area, Barelang 1st & 2nd Bridge). Your driver/guide will meet you based on your flight’s scheduled arrival/departure time. Absorb the scenery of Batam on your journey to your accommodation, without a worry in the world. The duration of the transfer will depend on your final destination and is available throughout the year, 24 hours a day. 
• Bypass lengthy queues for airport taxis and evade the inconvenience of public transit!
• Unidirectional, doorstep-to-doorstep service in a climate-controlled vehicle
• An excellent method to steer clear of the pressure of arranging transportation upon your arrival in Batam

• In the event of couldn’t find their name on the signage, please call our hotline on +628117783355 / +628117781122, our airport representative will meet them at the meeting point.
• Please do not accept any offer from the local taxi driver or legal transport company around the arrival hall. Once, the clients accepted the offer there will be NO REFUND
• Children must be accompanied by an adult.
• The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions..
• Each traveler is allowed a maximum of 1 or 2 suitcase and 1 carry-on bag.
• Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator. prior to travel to confirm if your excess luggage is acceptable.
• Littering & smoking is prohibited inside the vehicle.
• FOR AIRPORT PICK UP: Upon arrival at Batam Airport Meet and greet by our representative and transfer to Hotel=Notes: Max waiting time for arrival transfer is 90 Minutes from Flight Arrival Time.
• Please look at the exit gate area and look out for our representative who will hold a A4 Size Placard with your Booking Guest Name Stated at Arrival Hall Paging Area.
• Please call us on your own should you face any challenges. If last minute booking (less than 6 hours, please call hot line no

For a full refund, cancel at least 24 hours before the scheduled departure time.