Brisbane Airport International Departure Plaza Premium Lounge: Enjoy Luxurious Airport Experience

55 Ratings

Brisbane Airport

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Indulge in luxury at the Plaza Premium Lounge in Brisbane Airport International Departure. Enjoy comfort, convenience, and award-winning services with a 6-hour pass. Relax, recharge, and savor delicious meals and drinks before your flight.

Duration: 6 hours

Cancellation: 1 day learn more

Highlights

Find the lounge on level 4 between the departure gates 81 and 82 of the International Terminal. Escape the crowds of the airport with over 4,500 square feet of lounge space and seating capacity for over 100. Plaza Premium’s signature honeycomb seating offers extra privacy for guests to work or relax. Complimentary Wi-Fi and a multitude of electrical outlets allow its guests to stay connected throughout their journey. Lounge menu comprises a delectable selection of mouth-watering fare including different types of delicacies, hot-cooked meals, a salad bar, freshly brewed barista-made coffee, soft drinks, and alcoholic beverages.

As the winner of the “World’s Best Independent Airport Lounge” by Skytrax, Plaza Premium Lounge offers its guests everything that can be expected from a state-of-the-art independent airport lounge in Brisbane Airport.

Points of Interest

Plaza Premium Lounge (International Departures)

What's Included

Light refreshments
6 hours in the premium lounge
Snacks
Wi-fi
Unlimited beer, wine and soft drinks

What's Not Included

Champagne and premium spirits
Massage services

Additional Information

Please note from 1st July, the current lounge will be closed and move to the new location at Level 3, International Terminal, Brisbane Airport (near Gate 77)

Recharge before your flight with a 6-hour pass to the Plaza Premium Lounge at Brisbane International Airport. Partake in a luxurious experience providing comfort, convenience, and award-winning services regardless of what airline or class you travel. Enjoy light refreshments and snacks with a variety of hot-cooked meals, as well as unlimited wine, beer, soft drinks, and coffee. Relax with ample seating and complimentary Wi-Fi. Customers may select any 6-hour window of their choosing during operating hours.

A maximum of 10 people per booking
Children under 18 must be accompanied by adult
Only applicable for passengers departing from International flights
Minimum drinking age is 18 years
Admission is valid for a 6-hour window of the customer’s choosing
Infant below 2 years old is complimentary; children age 2 years old or above chrage as adult

Location

Plaza Premium Lounge (International Departures) Brisbane Airport (BNE)

Please note from 1st July, the current lounge will be closed and move to the new location at Level 3, International Terminal, Brisbane Airport (near Gate 77)

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings

2.8

(55 Ratings)

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Saveytraveller012

Mar 14, 2024

Worth the cost - Clean and modern decor. Reasonable range of fresh food. Good location with view's over the concourse. Not busy at this time of day ie early morning

Review provided by Tripadvisor

Jo_a

Jun 17, 2024

average - excellent reception staff fast check inn ,found lots of dirty plates on tables ,and i had to ask about when more food was coming all because of staff shortage excellent coffee toilets average

Review provided by Viator

Elizabeth

May 10, 2024

Comfortable but not first class. - The good:- Clean. Good selection of drinks. The not so good:- Minimal selection of cold food. Very little gluten free food options. Buyer be aware: - Don't buy a 6 hour pass unless you are flying with an airline that has advanced luggage check in. Most airlines open 3 hours before the flight. By the time you clear security etc, 2 hours at the most for lounge access.

Review provided by Tripadvisor

Craig_m

Jun 14, 2024

Why close at lunch time. - Wasn’t told when booked that it closed at lunch time. Got to the lounge for a 20 minute period only before it closed at 12.30. Very disappointing

Review provided by Viator

Elthamboy

Jun 9, 2024

Below par for international lounge - No seats available as it was so crowded so I had to stand at the end of the long communal table. Food was terrible so I only had water. Wasnt enough toilets so had to queue. Piles of dishes everywhere. Staff were friendly but run off their feet. I was flying business with China Airlines AKL-BNE-TPE-ICN was looking forward to getting a shower and break whilst on the stopover but this was very disappointing. I couldnt even find the showers, not sure they had them, I just got out of there.

Review provided by Tripadvisor

Mvera

Jun 21, 2024

Very disappointed with Viator - Operating hours not clear enough when booking. It should ask more details such as flight number and time so gives a warning that the lounge is closed or not operating during those hours. Paid for 3 hours use thinking my family and I could relax prior to our Cathay flight that leaves at 00:55am. Contacted Viato support to assist to clarify operating hours. Took 3 online chats and 24 hours for them to reply and by that time it was too late to cancel or change. Couldn’t get refund or even credit to use for other Viator services as by then it was within the 24 hours. Never got to experience the lounge .. lost my money! Very disappointing!!

Review provided by Viator

Paul_w

May 10, 2024

Disappointed - It was closed so waste of time and money said was open when we booked. Called customer service who said we would get a refund but nothing has happened yet. Recommend you to not bother booking this Incase you get there and it's closed again.

Review provided by Viator

Vickyb57

May 10, 2024

just want your money - Our flight was changed two times and each time I needed to change plaza lounge booking at $20 US each time, on the second change our flight was cancelled while we were at the airport, I emailed the lounge ASAP but was told the $126 I had paid as well as the $20 fee I paid would not be honored as we did not give 6 hours notice. Being an airport lounge where flights are changed all the time you would think they would be most understanding with these issues when they happen. They just take your money and don't think about you. Would never book with Plaza lounge ever again.

Review provided by Tripadvisor

Higuma2017

Apr 20, 2024

Shame on the airlines that offer this to their customers. - Shame on Cathay Pacific for offering this lounge even to their Emerald members. Why not just use the Qantas lounge, which is far from perfect, but aeons better than this. The food is terrible (except for the cheese counter, I must give it to them. The space is minute, but still the staff does not manage to keep it clean. Dirty dishes are all over the place, the conditions of the toilets are of biblical note. Absolutely disgusting. And it's always like that. This is not a one-off review. Shame on their management for not having enough staff. Shame on all the airlines that offer this joke to their customers.

Review provided by Tripadvisor

Samweldon

Mar 16, 2024

Worst Lounge Ever! - Worst lounge ever! We walked in and walked straight out again asking if we were in the right place? It’s tiny, nowhere to sit when we arrived, food looks inedible, if you want a drink you have to ask, and the girl serving definitely hasn’t been on the customer service course!

Review provided by Tripadvisor

From $37

Select Date and Tickets

up to 10 guests

1 Adult