Great Experience - Our driver picked up my family of four on time at our hotel. He was a quiet young fellow, and was nice and professional. He drove us for nearly 3 hrs to Budapest, where we met our guide, Gabor. We stayed in the van for part of the tour, and walked around for part of the tour, with Gabor there to show us the sites. He did a fine job, and was friendly. After our tour, we had time to eat a good meal at a local restaurant, see some sites on our on, and do some shopping. Then we met our driver, who took us on the return journey to our hotel in Vienna. Overall, a great experience. My only regret is not having more time (like days) to spend in Budapest, but that's not how we scheduled this vacation. On these types of tours, you are of course limited by time, and only get an overview of the city. If we had days, we could take this tour and then decide from there what we wanted to spend more time doing. That is no criticism of this tour, but just something to think about if you really want to go deeper in your experience of a destination. This tour was exactly what we expected, based on the description, and both our driver and our guide were good. We really liked being picked up and dropped off at our hotel, instead of having to navigate to some location. Would recommend.

Budapest was Wonderful. - Our tour with Peter was great!! Peter had a lot of local knowledge. Sofia our tour guide was also wonderful!! She knew so much about Budapest and the region. She taught us some words and phrases. Great time.

Excellent day spent in Budapest!! - Driver was very friendly and our tour guide was funny and very good at explaining the history of the beautiful city! We had a wonderful time and highly recommend!

Rude and Un professional - Last minute booking for the next morning and called to confirm. The driver (nice guy) picked us up on time at 8am. Drove us to Budapest in silence. I had to ask about the tour of which he knew nothing about. Didn’t know if there was a guide waiting for us. We said typically that’s how it works but we just said we’d go to Christmas markets. 3hr later I get a call asking to meet us for the tour. If which I said no thanks we’re making best of our time. Then get email from manager saying we refused and don’t try to ask for refund as I won’t get it. It was very rude set of emails back and forth. I never asked for refund and we had driver take us to another town on the way back since we had time remaining. Over all 2 stars because driver wasn’t given information on tour but was still nice. Otherwise I would have given zero stars based on the email thread with rude tour company blaming me for refusing the guide and lack of any responsibility for driver not knowing this was tour or having a guide call us almost 3 hours into the arrival to offer a tour. Very un professioanl and rude.