Aug 23, 2024
Awesome experience!! - Great service with driver. He was amazing with all the information he gave us. He was super safe driving and fed us well. We saw so much and he had us on a good schedule to be able to see all we did. Will do it again and again!!!!
Review provided by Viator
Aug 16, 2024
Awesome tour. Would highly recommend. - The guide was extremely knowledgeable. The videos were a great addition. We fit numerous stops into our tour.
Review provided by Viator
Aug 9, 2024
JOHN IS THE BEST!!!!!!!!! - John was the absolute best tour guide we have ever had. His passion and knowledge shined through his welcoming, smiley face. He is extremely caring, informative, and responsible. His driving through intricate roads made us feel safe and secure. The breakfast and lunch was also amazing, healthy, and delicious! He even went the extra mile to include all dietary restrictions. Our whole family definitely recommends this tour to anyone, young or old. We had a blast and couldn’t have experienced Yosemite any other way! From Chicago, with love. Thank you for everything John!!!!
Review provided by Viator
Aug 2, 2024
Our Guide has an absolute PASSION for Yosemite - First, I will say that all the reviews are absolutely true. Our guide, John, delivered on every promise, and then some. He has an absolute PASSION for this job. Every single detail is thoroughly thought out, including a home made breakfast and lunch including beverages of your choice. He is chock full of knowledge which he is eager to share with all of his guests during the entire day!
Review provided by Tripadvisor
Aug 2, 2024
A Day in Yosemite - A full and fabulous day in Yosemite!!! We couldn’t pick one highlight. John was an excellent guide whose passion, knowledge, and love for the area and park was contagious and added to the day’s experience.
Review provided by Viator
Jul 27, 2024
Yosemite - Snowshoe John was an excellent tour guide. First class all the way.. Anyone wanting to tour yosemite, I’d highly recommend taking this tour
Review provided by Tripadvisor
Jul 26, 2024
Amazing views - Snowshoe John was an excellent guide. From adjusting our time to maximize our time in the park, to his knowledge and friendliness throughout the trip, we were able to see many hotspots with the right amount of time for exploring and picture taking. This was a highlight of our week in lake Tahoe, highly recommended.
Review provided by Viator
Jul 20, 2024
Excellent Yosemite Experience - It was a fantastic experience! It was a place we had always wanted to visit. Snowshoe John our guide was extremely knowledgeable and an excellent driver. He planned the right amount of time at our stops.
He provided us with a healthy breakfast and lunch. He also played many very informative videos.
Review provided by Tripadvisor
Jul 17, 2024
Yosemite Dream - Get a good nights rest. Long but incredible day!! Snowshoe John was an amazing and very knowledgeable guide. The tour consist of many stops but never felt rushed. Plenty of time for pics and sightseeing.
Review provided by Tripadvisor
Aug 23, 2024
Never Again - This tour company severely lacked a protocol should an emergency happened on the tour. At bridal veil fall, we were ushered by our tour guide to get closer to the fall and my husband and I both I fell on one of the slippery rocks. My husband was fine but I dislocated my left shoulder from the fall impact. Being a physician myself, and with the help of an ER physician who was in our tour group, we tried to pop it back on one of the subsequent stop but the pain was too much and we were non successful. The tour guide offered no solution to get us help. I sat on the tour bus and pretty much tried to weather it. After two and half hours, the pain became more intense and I knew I couldn’t wait for another 8 hours until we get back to Tahoe. At this point, I remembered the park rangers tending to emergencies from one of the videos seen on the tour, we then asked the tour guide on how to contact a park ranger. That’s when he told us our next stop there’ll be a ranger station. The rangers were out of the station but we were lucky to find off duty EMT who told us about a full medical and ER facility in the valley.
Our tour guide wanted us to stay on the tour because he didn’t know how we would get back to Tahoe. When we met up with the paramedics, the tour guide seemed to be aware of how they could treat people and I was surprised he never offered to get me urgent help because he wanted to get moving with the tour. I definitely didn’t want to hold up the tour group, but I needed to separate from the group to get care.
We ended up getting a ride from the park rangers to the emergency room in the Yosemite valley. The ER physician had to knock me out and pop my shoulder back after the third trial. Kudos to the emergency room team at Yosemite, they were not only good at what they do but truly caring people who went the extra mile to help us figure out how to get back to Tahoe. We ended up staying in one of the hotel at Yosemite overnight, took the Yarts bus to Merced and got a rental car back to Tahoe, a full day.
So in summary, this tour completely failed at how to handle an emergency situation that can arise on the tour. The guide also recommended off the path rock climb at Olmsted point and getting to the base of Bridal Veil through the slippery rocks. Safety of the tour group wasn’t a priority. What’s more, our tour guide serve as the narrator, and driver.
He had to hold the microphone on one hand and drove the windy roads with one hand. He also had to periodically played videos about Yosemite.
They could charge more for the tour and get a dedicated tour guide, and a separate driver. The lapse of safety cost us time, effort, and financially so I would say never again.
Review provided by Viator