Thank you Señor L Pool❤️ - On the way to the ferry Jaime was great! When we had to leave Isla Mujeres Señor L. Pool took us to the airport.He was wonderful! We talked and he gave us so much information about Cancun and Mayan traditions!!!--we learned so much! We appreciate the conversation and really enjoyed the trip so much! Muchas gracias!

Awesome service! - 100% rating! Very impressed with the service. First time to Cancun & Isla Mujeres. Easy and stress free. Great staff. Friendly and professional. Would do it again!

Best transportation from the Cancun airport - We got a round trip transportation from Cancun Airport to the Ferry Station (with Ferry tickets included), and we can say that this experiences was the best that we have ever had. Special mention to Wilber, and excellent driver, but even better person, nice talk to him. Best wishes for him and his family Thank you guys for made this vacation trip easier!!

Amazing service, made our trip so easy! - Our driver was Wilber Gonzalez and he made the trip so enjoyable and easy. the car was waiting with the ac on, he assisted with our luggage, and made the trip very pleasurable. We arrived about 20 min earlier than we we’re meant to be picked up, and he was ready to go which was a great surprise for us! Wilber was very kind and informative and great personality to ride with. I’d give 10 stars if i could! we are so happy with service!

1st visit impression….. - Outstanding ride with Jaime L.! Courteous and very professional. Clean SUV and pleasant conversation. Our first visit to Cancun and definitely off to a great start.

Excellent - Trinidad was Excellent. Very friendly and helpful. Very safe driver. Car was clean with great, cold air conditioning.

Airport Shuttle Service with Hapoy Shuttle - Amazing roundtrip shuttle service from CUN Airport to Isla Mujeres ferry! Enrique was very kind and professional on our ride back to the airport. Thank you!

Great service! - Our driver Agdiel was the best! Conversational, engaging, and very professional. He was right on time to pick us up and the driving was top-notch in the Cancun traffic. 10/10 would hope to get Agdiel on our next trip!

Stressful return journey - My outbound journey was perfect. Arrived, found the team and waited a few minutes for my driver. My driver was really lovely, friendly and we had a lovely chat on our journey. Unfortunately, I did not have the same experience on my return from the ferry port to Cancun airport. I managed to catch an early ferry, so arrived at 13:00 for my 14:00, confirmed collection. During this time I saw two other couples collected by happy shuttle. A gentleman turned up with a board, with the couples names on it, so that is what I then waited for, for my 14:00 pick up. 14:00 came and went, by 14:20, I was starting to worry. I received a drop call from an unknown number, couldn't get hold of anyone, so used wifi to message my friend who I visited on isla. She called the company and at 14:30, a man turned up, said my name, had no uniform on, nor a board with my name on. Happy shuttle said to give 10min grace, when it was already 14:20. They classed it as a no show, even though I waited in the correct area. Happy shuttle then said the driver came to collect me on time but no one was there. I was there, and had even arrived early and saw other happy shuttle customers get picked up. When I spoke to my friend on isla, she said what actually happened was that the driver was turned away from the ferry port parking lot. So Happy shuttle were deceitful. if only my return journey was as smooth as the outbound journey, as I would have given 5 stars, but sadly, this is not possible, such a shame.

Bad start - Our flight arrived one hour early and since they are not tracking your flight (?) to match the pick up they were not there when we arrived. I got hold of the company after waiting for 30 minutes throught whatsapp and they were first surprised that we where there and then changed their mind and said the pick up was already there. After an additional long wait, the time for our original arrival well passed, we found Happy shuttle personell with two signs with names of other people and he could not find us on his list. I showed him the booking confirmation and then I got 2 ferry tickets and we got a ride in a shuttle I’m not sure were the companys. Not a good start of the holiday.