Oct 26, 2024
The best! - The best in Playa!
The care they have from start to finish is the best!
The staff is super friendly, Abel was our driver last time and 10/10. Everyone drives very carefully, at an appropriate speed and you feel safe and comfortable all the way to your destination. We have used your service several times and every time we do we are convinced that it will not be the last time.
If you come to Playa del Carmen do not hesitate, it is the best transport company!
Review provided by Tripadvisor
Oct 20, 2024
The best!!! 100% recommended - Excellent service and service. Thank you Surfing for making our trip an unforgettable experience %100 sure
Thank you Jose Meneses for arranging our transportation upon arrival during our stay and our departure
We will surely use your different services again
Review provided by Tripadvisor
Jul 30, 2024
Great service - Great service! The driver was very nice and made sure the temperature of the car and all the amenities were to my comfort (cold beverage and music choice).
Review provided by Tripadvisor
Feb 22, 2024
Best experience / highly recommended - This company and his driver Yair were extremely punctual, professional and I was completely at ease riding with them from Cancun airport to our destination. If you want to feel safe and comfortable in their well maintained vehicles don’t hesitate in booking their transportation services.
Patricia
Visited in February from Atlanta, USA
Review provided by Tripadvisor
Dec 1, 2023
Great experience - The experience was great. Driver was on time and easy to find. Orlando let us know a lot about the area along the way.
Review provided by Viator
Aug 21, 2023
Great service! - We had our airport to resort trip booked through our travel agent. The night before, the texted us info of where to meet the driver and there he was with my name on a sign. Somehow the return got missed in the travel agent booking. They made it easy to rebook via text and were super responsive. Both drivers were friendly, safe and told us the best place to get tacos in Playa del Carmen. They had cool, comfortable vans and both trips we had were a piece of cake!
Review provided by Tripadvisor
Aug 16, 2023
Excellent!!!! - I loved the experience, the excellent treatment and the wonderful service, I highly recommend it, totally experts, the drivers attentive, friendly and very good punctuality
I highly recommend it!!!!
It was a Complete trip, spectacular service and beautiful places recommended by Surfing!
Review provided by Tripadvisor
May 31, 2023
Taxi Review -Lone Female - Fantastic service. As a lone female, I felt very safe taking a taxi from Cancun airport to Playa del Carmen and most important the taxi driver (Hector) spoke English and had a super clean car. Hector was very amusing with his stories. Claudia the boss of the company, was also fantastic. Thank you. I shall continue ue to use the service of this taxi company.
Review provided by Tripadvisor
Feb 20, 2023
Nice ride but confusing communication - Drivers and vehicles were excellent. I did have a very hard time confirming my return trip. Was unsure when or if I would be picked up at my hotel. I wanted and paid for a 9:30 private ride from my hotel. I received a text that said I would be picked up at 10:20 with a shared ride. At 9:10 I was picked up by an excellent driver in a very nice shuttle van and given a private trip to the airport. At 10:20 I received a text that another vehicle was waiting at the hotel. I was already at the airport. All turned out well but I was never sure what was going on. Thanks for the nice rides!
Review provided by Viator
Jun 8, 2024
Driver never showed - If I could give this a 0 score I would. I made the reservation in hopes that I would be picked up and taken to my destination. Not only did the driver not show up there was no response given when I reached out through the instant messenger chat. After some time I had to pay more money to another service in order to get to my destination. To make this a better experience there should be consistent communication between the driver and the passenger. For example if the driver is on the way there should be an alert stating that. If the driver is at the destination there should be an alert stating that they’re there instead of having individuals pay money upfront and not know if they’re going to be picked up. When I reached out to customer service they were apologetic about the experience that I had. At the moment my claim for a refund is up for review, and hopefully the company will do what’s right by refunding me my money for a service that wasn’t provided.
Review provided by Viator