Experience the ultimate comfort, safety, and luxury with Tulaka Mexico Travel’s private transfer services in Cancun. Personalized, attentive, and reliable, we ensure an unforgettable experience for every customer.
Booking:
The initial step is to reserve the private transportation service. This can be accomplished online or via phone and typically requires details such as the date, time, pick-up location, destination, number of passengers, and flight information.
Confirmation:
After making the reservation, you will receive a confirmation through email or text message. This confirmation will contain essential details like the pick-up time and reservation number.
Pick-Up:
On the scheduled date and time, the private transportation driver will arrive at the pick-up location. You might get a notification via email or text message indicating that the driver is en route.
Greeting:
The driver will welcome the passenger and assist with loading luggage into the vehicle.
Journey:
During the trip, the driver will ensure the passenger’s comfort and safety. The driver can also offer information about the city or answer any questions the passenger may have.
Arrival:
Upon arrival at the destination, the driver will help unload the luggage and assist the passenger in exiting the vehicle.
Payment:
If not prepaid, the passenger will settle the payment with the driver upon arrival. Payments can be made in cash, by credit card, or via bank transfer.
Feedback:
At the end of the journey, the passenger can provide feedback about the service. This helps enhance service quality for future customers.
Additional Notes:
Gratuities for Your Van Driver Host: Gratuities for your van driver host are appreciated. (They work hard to earn them!)
Accessibility: Wheelchair access is not fully guaranteed as our vehicles are not 100% adapted for wheelchair accessibility. However, as long as there is a way for the traveler to board and disembark, we will be more than happy to provide our service.
- Private transportation
- In-vehicle air conditioning
While we may be a young company, our team has years of experience in the field, and we’ve quickly become specialists in providing excellent private services.
At our company, we understand that every customer has unique needs and requirements, and that’s why we offer personalized services that are tailored to meet those needs. Whether it’s scheduling, flights, delays, or anything else that could impact your satisfaction, our support team is always attentive and ready to help.
One of our core values is communication. We firmly believe that communication is key to providing a top-notch service. That’s why we make sure to always stay in touch with our customers, keeping them informed every step of the way.
We take pride in providing our clients with an outstanding experience, one that they will never forget. Our private services are designed to provide a level of comfort, safety, and luxury that is simply unmatched.
- Wheelchair access is not fully guaranteed as our vehicles are not 100% adapted for wheelchair accessibility. However, as long as there is a way for the traveler to board and disembark, we will be more than happy to provide our service.
For a full refund, cancel at least 24 hours before the scheduled departure time.
