Best hosts and paradise ever!! - The best Word that describes it: ESPECTACULAR! Trip is really good, especially because of the cruise staff. They are the best party promoters.

Do this tour! - Had a fantastic time snorkeling the reef, isla mujeres was beautiful. We went to punta sur and the views were stunning. The included lunch and drinks were good. The tour guide, Leo, and the crew were all fantastic

Catamaran snorkel tour to Isla Mujeres - Bought snorkel trip to Isla Mujeres. The name of catamaran was Pachenga. The whole crew was very professional and punctual.

Great day with a couple of niggles - We booked this via our TUI rep. The bus to port was awful, we were the last pick up so four adults squashed onto back seat with those in front basically sitting on your lap , it was very cramped minibus , very uncomfortably crammed in , I was travel sick on arrival to port due to this, we did however get better seats on the way back as I told our guide about the trip going out and she was very helpful. We had no AC working on the way back on the same size cramped minibus, some of the guests had enjoyed many cocktails though the day and this was not a good ride home!! However It was a lovely day, we got a “ privilege “ tour which meant there were only 25 on our catamaran, which was great , wouldn’t have been as comfortable with more than that. The team got you on board swiftly and were very good, drinks served straight away and a snack,.then stop off for snorkelling, Oscar was helpful and informative throughout. We got to the private beach pretty much first off before anyone else, lunch was served straight away at 11. 20, bit early for me, but that’s just me. you get 90 mins for lunch, drinks and use of beds on the beach, food and drinks ok, felt like the drinks were watered down as no flavour in them so we only had one drink. Once your 90 mins is up you need to pay 150MXN for the use of your bed and could pay $10 for further open bar . We didn’t pay the bar just had a walk along the beach and bought a beer overlooking the beautiful ocean when we wanted one. Our privilege package meant we had 3 hours on the beach, the water is gorgeous and the atmosphere is relaxed. Once back on the catamaran drinks offered again, then a quick dip in the ocean if you wish. The team on board all excellent, we really enjoyed it. Quick tip though, the guide when booking says towels included, so we didn’t take one, towels are only included on the boat, so when on the beach, you’re just lying on the beds which isn’t great. Take your own towel!

Great experience if you upgrade! - We got the $69 tour, but we upgraded ($50 US more) to a boat for max 25 people because the other one was too crowded. The experience was great, the crew really nice and helpful. The only thing I would comment is that they told us with the upgrade we will return at 5:45 pm, but we return at 5 pm. Other than that it was an awesome experience! Attached is the picture with some of the crew members.

No refunds (even when they cancel it!)! BEWARE!!!!! - The driver never came to get us as arranged. We did not get to Isla Mujeres and they did not refund our money! Terrible customer service!!!!