Aug 19, 2024
Best time ever - This was my husband and I first time doing the Jet Ski. We really enjoyed every minute of it. The water was beautiful and warm, the waves were big, it was amazing.
Review provided by Viator
Feb 27, 2024
Great time! - Jose and his partners were very helpful and made the overall experience very pleasant. Would definitely recommend and go again.
Review provided by Tripadvisor
Dec 30, 2023
Experience of a Lifetime - Such a great experience! My husband and I rented a jet ski. I was so scared at first and asked to go back to the dock. Jarred took me back immediately. He was very patient. As my husband got the hang of things I eventually went back on the jet ski and it was so much fun. Jarred stayed close and lead the way.
Review provided by Tripadvisor
Oct 11, 2022
Good time jet skiing! - My husband and I did the 60min jet ski tour and it was SO fun! The guides were absolutely wonderful and so nice about explaining how to use the jet skis. I was impressed that they stayed out there to make sure everyone was safe and comfortable. I was ready to go in early, but they stayed out with my husband since we still had time booked. Convenient location, great staff. Fun to do a little tequila tasting too!
Review provided by Tripadvisor
Jun 28, 2022
Honestly, 5 ***** - We booked the jet skiing via Viator prior to arriving in Cancun and booked the boat tour via their website for the same day. Both incredibly good value for money!
We were not quite sure what to expect given the lack of reviews. I don’t know why there aren’t more because this place was absolutely packed to the rafters, I guess not many people come home and take the time to write reviews!
Anyway, we arrived, presented our paperwork, showed our ID (DONT FORGET IT!) - we did but luckily we had pictures on our phones and paid the $15 USD each for the dock fee. We were very happy that we didn’t have to pay the $15USD per activity and that once we were in, we didn’t have to pay again.
The staff were extremely friendly indeed and very welcoming! They gave us our paperwork and explained everything to the T.
We booked the boat tour for 12. It was absolutely amazing! They explain how to control the boat and are incredibly funny! About 45 minutes out and then 30 minutes in the water snorkelling (they provide the equipment) and 45 minutes back. Make sure you take sun cream that is good for the corals (I.E biodegradable sun cream). The underwater museum and fish are amazing to see! We fell foul of this rule and ended up with some pretty lobster-like sunburn! The boats are easy to control and really really good fun! We swapped the driving when we got back in the boat and both had a great time! Sometimes there’s a little queue but you go as a
Group and it’s better than any review that can be written on here
When we arrived back, we were allowed a 30 minute break and then off we went on the jet skis. The area is ample to have fun and the waves aren’t as rough as over sites, so you could let loose and have some fun. They gave us the time when we left and weren’t hammering us to return. We booked an hour to make the most of our time and have absolutely no complaints whatsoever.
I would definitely recommend the photo and video package for both activities. You can either book on the site when you book the activities or book it when you arrive, the prices don’t change. We have some fantastic photographic memories of our trip and the photo team are incredibly helpful and energetic. The photo / video drone package are $50 per boat for the boat tour and $60 each for the jet ski package.
Honestly, go do it and you’ll have the time of your life!
Review provided by Tripadvisor
Apr 6, 2021
Alex Saves Us - First I have to say Thankyou ALEX for saving us when we turned our jetski over! Everyone was so nice!
Review provided by Viator
Jan 11, 2021
5/5 experience, totally worth the money - Loved the experience! We went online just a few hours before and picked a time slot and paid online. Showed up and got to the jet ski experience after filling waivers in less than 10 minutes. Our instructors were funny and genuine and made sure we were comfortable the entire time. My friend never jet ski before the instructor made sure she was comfortable before going out and she picked it up within 5 minutes. Hour experience was not enough! It's so fun on these jet skis. The instructor also took photos of us! After we finished, we bought some souvenir photos! WOULD TOTALLY DO THIS EVERY TIME I'M IN CANCUN!
Review provided by Tripadvisor
Apr 19, 2021
Jetski Review - Jet Skis were awesome. I did the hour and the guide was amazing. The jetskis are fast and customer service was great. The only problem is that we asked for separate jetskis and when we booked that’s what it says online. Once I arrived the check in host states that no it’s for one jetski (shared) the online website is tricky and doesn’t advertise the booking options properly. So in essence we had to share a jetskis. She even stated that she has to answer that question all day. Personally it was fun but would’ve been better without the inconvenience.
Review provided by Tripadvisor
Sep 2, 2023
Book somewhere else - Don’t book here! Book somewhere else in Cancun for jet skis. The staff were extremely rude and inconsiderate of our safety.
Review provided by Viator
Jan 11, 2023
CANCUN JETSKI NOT WHAT IT SEEMS - The review ask to upload photos but you CAN'T. They don't advertise or let you know you can't use your phone until the day of. You have to leave it in their wonky wooden lockers, with $15 usd deposit to use it. If you don't have them you'll need to leave your ID with them. No they will not use your credit card as a hold.
Their $15 usd "dock fee" is also bogus. They charge your card $15 used or 300 pesos and usually the bank does the best exchange rate for you. Amex was doing around 19.15-19.19 depending on the day. So around 16/17 for said docking fee. I encourage yall to bring exactly $15 usd since they might not have any change.
Once you leave your stuff in the locker, they tell you that there will be a free 6 bottle of Tequila tasting for FREE. True, but they seem to also have many bottles there, which might be for sale. (I'll get back to this.)
We get a few good photos with a guy who makes us hold a sign that says CANCUN, pose on the jet skis, take off, pics. . etc.
You are in a very very very SMALL rectangular space which is also being utilized by boats yachts, other people in their jet skis who don't respect that space and you are being followed like a hawk by your instructor. He will raise his hand if he needs to tell you something or correct you. The bounds are so small we went out of them constantly and he continued to get upset and mad at us. The flags are in 4 corners, hardly visibly in broad sunlight and no kidding, if you go from point a to b you can't even hit top speed. B to C maybe bc its the longer stretch of the rectangle.
THE INSTRUCTOR made us feel so crappy and we just wanted to end the session within 20 mins OR LESS. He was not being nice at all. We didn't know we were going to be supervised yet followed and yelled at for an hour. Nobody respects the water space and it's basically going in a rectangle/ circle when you're cutting the corners. Theres no real bounds, just imaginary lines that he tells you to figure out on your own.
My girlfriend and I were so darn stressed at this guy just following us and we didn't have fun at all.
The had a drove mid session to record yall, cool shots and video.
At the end of the session you take off your life vest and someone helping you up will say if you wanna tip leave it here for your instructor. You get 2 free waters and you head out to get your stuff, which at that point the "free tequila tasting" occurs which we declined and they insisted 3x. We kept walking to change to our dry clothes and the lady with the photos kept insisting to sell them to us. We said we'd be back we just have to use the restroom. THEY FOLLOWED US TO THE RESTROOM.
After we got out, they offered their package of $20 a photo or $60 for all the photos and the drone video. She didn't even take the pics and she's making outrageous pricing. I speak Spanish fluently so I tried offering $40 for all, she got incredibly offended and replied abrasively as to WHY I was making that low offer. I just told her, why do you start off with $60? You didn't even take the photos, you just sell them. She said why don't you get some free shots of tequila and come back and change your mind.
She rebutted with $40 for the drone video and 1 photo. They don't print them, they email them to you.
We were kind of upset at maybe 10-15 mins of them harassing us for tips on the jetski for the "instructor" as well as them following us to the restroom to buy the photos.
We weren't allowed to even take pics on our phones once we were out, its kind of a waste of $125 usd to book an additional $16/17 for docking fee and thats without tip either.
OVER ALL I WOULD NOT RECOMMEND. GO DO JETSKIS somewhere that isn't run by them.
Review provided by Viator