TRANSPORTATION INSTRUCTIONS AND CONTACT INFORMATION ONCE YOU ARRIVE AT CANCUN AIRPORT
Upon arrival at Cancun International Airport please follow these instructions to find the driver who will transport you to your resort:
- Once you land in Cancun you must first go through immigration and customs.
We will be monitoring your flight and your departure terminal until you depart. After clearing immigration, baggage claim and customs, you will see timeshare vendors along the hallway, they will try to offer you free tours and assistance with your transfers. PLEASE IGNORE THEM, do not talk to them and keep walking. Look for our team after you leave through the main sliding door, we will be waiting there for you to leave in the waiting room with all the other transfer companies.
Please go directly through the exit doors, MARKED TOUR OPERATOR & HOTEL SHUTTLE, If any representative from other agencies or hotels tries to stop you THERE ARE MANY SCAMMERS, Please don’t stop and help us get to our representative, WE WILL BE HERE WAITING SO PLEASE DON’T BELIEVE PEOPLE WHO SAY OUR TEAM IS LEFT OR THAT WE ARE NOT HERE.
MEETING POINT AT THE AIRPORT
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If your flight lands at International Air Terminal Number 2, once outside the building the company representative will be in front of the Welcome Bar waiting for you with a Tablet with your name.
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If your airline is “Volaris, Viva Aerobus or Magniccharter” After passing immigration, continue straight until you find the first automatic door and turn right. Once outside the building, the company representative will be in front of the Welcome Bar waiting for you with a tablet. with his name.
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If your flight lands in Terminal 3 Once outside the building, continue straight until you find the Platform 26-64 sign and the company representative will be waiting for you there with a tablet with your name on it.
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If your flight lands in Terminal Number-4 Once you have passed immigration, continue straight until you find the first automatic door and turn left towards the Agency Area “Not in the Family and Friends Area, please do not be confused” . The company representative will be located in front of platform “B” waiting for you with a tablet with your name on it.
Points of Interest
- Cancun Airport
- Facial Wipes
- Bottled Water
- On-board WiFi
- Taxi Service from Port to Hotel
- Ferry Tickets
Travel comfortably and privately from Cancun Airport to Holbox with an all-inclusive service. This service includes ferry tickets for two people and taxi service on the Island for 5 people.
When you arrive at the Port of Chiquila the driver will give you the Ferry tickets for two people and when you arrive at the Island of Holbox a Taxi driver is waiting to take you to the hotel.
For a full refund, cancel at least 24 hours before the scheduled departure time.
