Tulum Private Transportation: Comfortable Travel From Cancun Airport

196 Ratings

Cancun

Save

View All (5)

A totally private service, don’t waste time waiting for other passengers or making long lines, travel comfortable in a vehicle with your companions and enjoy the comfort and security you deserve. Book your Standard Transportation Service from Cancun Airport now

Duration:

Cancellation: 24 hours

learn more

Highlights

The Standard Tulum Transportation service is highly valued by our customers. With the lowest rates and exceptional personalized service, it stands as the most popular choice. Enjoy your journey and let us take care of you, ensuring a stress-free travel experience focused solely on fun. Book online and entrust your Tulum Transportation to professionals,…

What's Included

Private tour
All taxes, fees and handling charges included
Convenient pickup and drop-off at designated meeting points
Hotel and port pickup and drop-off available
Transportation in a private vehicle

What's Not Included

Food and drinks, unless specified

Additional Information

At time of booking, Passengers that arrive to Cancun Airport must provide the following information at time of booking: airline name, flight arrival time, flight number, departure city
At the time of booking, Passengers that depart to Cancun Airport must provide the following information at time of booking: airline name, flight departure time, flight number, arrival city

Location

eTransfers

Cancun International Airport, Cancun - Chetumal Km 22, Cancun International Airport

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings

4.1

(196 Ratings)

5 stars

4 stars

3 stars

2 stars

1 star

Rebecca_h

Mar 1, 2024

Safe and Kind! - Sweet driver stopped at grocery on our way to Tulum so we could pick up waters and snacks. Safe trip!

Review provided by Viator

Latascha_t

Sep 13, 2023

Prompt and attentive - Prior to arrival, checked in regarding the status of my arrival and prompt pick up from airport. Great service!

Review provided by Viator

Sandres_c

Aug 1, 2023

Viator Cares - Viator was great picking us up and taking us to our destination in Mexico. Unfortunately we had a death in the family the second Day we were there and had to fly back early and took a cab to the airport. Viator refunded our unused portion. This goes to show what a ethical and truly good company they are. Thank you and I we will be using your services again.

Review provided by Viator

David_m

Jul 24, 2023

Smooth ride and good... - Smooth ride and good music during my transfer. Great driver. I would highly recommend this service to friends and family

Review provided by Viator

Doug_n

Mar 6, 2023

Friendly and efficient service - Prompt and friendly service from Cancun airport to our hotel in Tulum. I'd highly recommend for those that are happy to spend a little more on a private transfer direct to a hotel after a long flight.

Review provided by Viator

Charles_n

Mar 24, 2024

Got us where we needed to go after a lot of waiting and proding - We booked this transfer from the Cancun airport to tulum. The day of, they communicated very well and gave us a meeting place in the airport where pretty much all the transfers picked up. However, once we got to the meeting place, whoever we were messaging with stopped responding to our messages. After about 15 minutes of waiting for a response from our driver and not seeing anybody, we went over to the E-transfers storefront that they had. There was one other group had this same situation happen to them. After showing the person working there our booking ID (which is different from the booking ID on Viator), we waited about 30 minutes before they directed us to a taxi cab. Once at the cab, they needed to take photos of my passport, which is something I wasn’t fully expecting and was off putting given the situation. After doing so, we finally headed out from the airport. Our driver was very nice and got us there safe and sound. However, I was on very high alert given the situation that we were in.

Review provided by Viator

Benwillissf

Mar 20, 2024

HORRIBLE, HORRIBLE SERVICE. AVOID. - Scheduled these guys for my girlfriend as she had an overnight/redeye flight and I knew she would be exhausted on arrival... they happily charged the $160 for a private taxi and took the flight details and then... DIDN'T SHOW UP! AT ALL. She had to make several calls to track them down and it took them over an 1/2 hour to arrive once she got ahold of them.

Review provided by Tripadvisor

135bhavikat

Jan 28, 2024

Scam, do not use them! - OMG, I wish I'd read the reviews on here before making this booking, but I didn't because the company had come recommended by the Hilton (won't be believing them again either). Same as a number of reviews below, I travelled with my 78 year old father on Christmas day, and had booked a private transfer to Tulum (2 hour journey) in advance (to avoid trying to sort out a transfer at the airport). Before travelling, everything seemed professional with emails and whattsapp communication to confirm bookings (obviously automated). Turn up at the airport after a long journey from the UK, find the representative who pretty much says the transfer must be cancelled (as if it was normal) (at which point I hadn't received any notifications). Wifi was rubbish to connect to whattsapp and the only good thing the representative did was put me in touch with customer services (at which point I also received the cancellation notice saying "... due to the high season, we regret to inform you that we are unable to operate your service..."), was high season a surprise that they had to cancel? Yes they did provide a refund, but knowing full well that the only option at that time was paying double the price to a taxi company (surprising called etransfers taxis (there were others two, but all seemed to be operating together anyway), that we had to wait two hours for which took a private transfer fee but ended up being a shared transfer (which at midnight was pointless arguing with anyone). So its all just a scam, as my brother experienced the same with another transfer company.

Review provided by Tripadvisor

Danre1754hs

Jan 2, 2024

DO NOT BOOK HERE - SCAM- AVOID IF POSSIBLE We pre-booked and paid for a private shuttle from Cancun airport to Tulum on our honeymoon. We found the agent easily. She had trouble finding our booking which took 20 mins and then she informed us there were no cars because of traffic and we had to wait 20 more mins. The agent was very nice but after a couple more conversations and an hour and a half we were getting concerned. There were now 3 parties there that all had booked private shuttles. We were asked if we would share and accepted based on having our private booking price refunded. She provided a WhatsApp number for refunds. The number has not offered a refund and said they will be charging us full private shuttle price (over $150 USD). DO NOT PREBOOK A PRIVATE SHUTTLE WITH THIS COMPANY. THEY WILL NOT PROVIDE IT

Review provided by Tripadvisor

Dvd198577

Nov 20, 2023

The worst in the area - Terrible, any transport company is better than this one, they profit at the customer's expense. After paying online, they ask you for more money and they leave you on the side of the road waiting for the money to arrive. You are screwed if you don't have internet and the messages don't arrive. bank because they leave you right there and leave the workers are nice they can't do anything they are oppressed to talk the boss sends them SMS demanding that they not start the van until the payment arrives they are first class scammers in Cancun and Riviera Maya no They look at nothing for the client, they only look at the money. I don't know how this company has not already been reported and remains at ease. Any taxi in the area charges you less than these individuals for calling them in some way. I repeat, the drivers are friendly but conditioned as if their pimp were them. They are watching, they understand the situation but obviously they don't want to lose their job, so they only say what their boss's extortionist really tells people who come to these areas to take another private transport, there are many and better ones, at least they don't rob you in the face.

Review provided by Tripadvisor

From $24

Check Availability

From $24

Select Date and Tickets

up to 15 guests