The best first helicopter ride - This was a pleasant first helicopter ride for us! Our pilot was awesome. Thank you for such a memorable experience!

Our wonderful experience with Viator - Flying over the snow cap mountains. Walking on the snow and checking it all out. The pilot was very helpful. Thank you to the staff as well.

A great way to see Mr.... - A great way to see Mr. Cook and the area around it. Amazing scenery seen in comfort with a touch of exhilaration. Found 25 mins. long enough to see what we wanted.

Mt Cook helicopter experience - A great experience all over too quickly. Enjoyed the landing and flying over the ridge and lake. Staff were very helpful.

Very short aerial view of Tasman Valley - Technically only 15 min helicopter ride since you spend 10 mins on a patch of ice on the mountain. The views are outstanding and our pilot was also really great.

My helicopter tour was canceled! - The tour was cancelled at the last minute for two times due to the weather condition. I droves two round trips about 200 km at each attempt. Quite frustrating.

Overall experience underwhelming - It was the first time in a helicopter for both me and my wife. That made it exciting. But the ride itself was not exciting. The advertising promised an alpine landing, which we interpreted as landing in snow. But the landing was on a barren rock surface.

I should have done another flight - I did the 25 mins helicopter flight. The helicopter fly like about 5 mins before it made landing on one of the site which I feel that there was nothing much to see there other than playing with the dirty snow on the ground. Honestly I feel disappointed the moment the helicopter made the landing. I immediately regretted that perhaps I should have chosen the longer flying route and obviously it would cost more but I think the scenery would be a lot different from this flight. Due to my time constraints, I could only do the shortest flight. So my advise that if you have seen snow and would like to see more than snow then choose other flight. After 10-12mins at the landing site. We returned to the helicopter and 6-7 mins later we returned to the starting point.

Mt Cook helicopter flight - Unfortunately we were disappointed with our helicopter flight. We thought that Alpine meant the landing would be on snow but it wasn’t. Not worth the $$ spent.

Bait and switch ...avoid (scam) - (1) We booked for 2 adults and 1 child + 1 infant in the lap. We confirmed a week before our arrival that they had registered our infant in correctly. On arrival we were informed that they can take only three of us. We could obviously not leave an infant back and were charged full fair for him as if he were an adult; he sat in the lap all through and did not take a seat. TripAdvisor booking page clearly shows booking fee for 4-12 year olds and adults, but nothing for infants. (a) I checked with another agency across the hall and they confirmed they do not charge for infants. (b) We have done another heli ride at Fox Glacier a few years ago and at that time our then infant daughter was also not charged for. Essentially each helicopter has a 6 person passenger limit, and they decided to knock us off after first confirming everything is ok. If we had been told beforehand, instead of 20 minutes before the flight, at least we could have made other arrangements. And, of course, they were in no way apologetic. The definition of a scam is: a dishonest scheme, and in my opinion the actions here fit the definition. 2. The flight lands on a patch of dirty snow about the size of a small house (see attached photos). There is no glacier involved and the personnel at the counter admitted as much (the listing says Tasman glacier touch down). Having done Fox glacier earlier and comparing to this experience, would recommend booking a proper glacier experience even if it costs more. Overall quite a disappointing experience.