Rhinos in Casela - Hello! We spend magnificent time in Casela feeding rhinos with Fabrice. He is very interested in his job and animals, told us a lot of information about rhinos.

Super cool safari. - My family and I were in Kasela Park. We chose an individual safari. We had a wonderful guide, Fabrice. Thank him very much for a lot of impressions and joy. We were with the family in Casela Park. We chose an individual safari. We had a wonderful guide Fabrice. Thank him very much for a lot of impressions and joy.

Successful family day event at Casela. - Hello. On behalf of Rotary Club Riviere Noire, I would like to thank Casela for this wonderful day. The family day event was held at Casela on the 4th May 2024. We got a very favorable sunny day. Thanks also to Elawreen and sara and the duty manager for assisting the two members who could not walk back and helped by providing a vehicle free of charge. Hope to be back soon at Casela. Regards, Zyad Mauderbaccus Dir. Admin RCRN

Very nice right - Very nice place, even if a little touristy. The ziplines are magnificent. Access to the zoo in a beautiful reserve (giraffes, zebras, ostriches, etc.)

School visit to Casela - The kids were very excited and we spend a great moment there.A big thanks to Lovena for her disponibility and kindness..

Great experience - Wonderful experience at Casela for both adults and kids. Great safari tour, animal feeding options for kids and walk with lions experience for adults. A must-visit.

The park is amazing- but book through someone else! - The Casela world of adventures is 5/5 day out! Fantastic for all ages, I went with my partner and 3YO. But amazing for couples, families with older children too. As you walk around the park there is an opportunity to pay for extra things to do such as walk with the lions, lion feeding, safari, drive through with the lions and tigers, giraffe feeding and more! I recommend booking these in advance incase there’s no space when you’re there. The staff there are informative and friendly, telling you lots about the animals and you can really see how much they care. I loved the Giant tortoises! Only reason for the 4/5 as the tour guide/driver did not turn up to collect us. Instead of informing me- I had to ring, they told me to get a taxi, we had to quickly sort this through the hotel and wait for confirmation that they would refund this. It took a lot of faffing about. The whole reason I booked this was for the ease of being collected and dropped back off without having to worry about navigating public transport. Also- the taxi drivers in Mauritius are dangerous (texting while driving, dangerously overtaking etc) something I really wanted to avoid. I was then told I would have to wait a long time for a refund! Luckily we didn’t miss our slot and we had a fantastic day!

A mother cries for it - We were very disappointed: we are a family of 4 (parents, 4 year olds and a 9 month old baby). It is not always easy to circulate with a thumb in the circuit (lots of stony and dusty places. To take the 1st car we were forced to leave the thumb on the ground and we unfortunately forgot our safari tickets in this thumbnail. Arrived at the place where we had to take the car to go on safari you had to wait under the sun with baby on your arm because the shelter is far too small. Many other people had kept thumbs up because they did not have the same control as us. We arrived in front of the car because we forgot our tickets with the thumb. Yes it is a mistake on our part to have forgotten our tickets in the thumbnail but the way you are relegated after waiting with baby under the sun and a little one who only waited for the safari during our stay in Mauritius and besides in a very cold way in front of so many people gave us tears in the eye. “You have to have your personal belongings, yes” Yes, except that it was your agents who forced us to leave the thumbs up. Brief end of tourism and reporting ok but there is a way to talk to customers.

To flee - Children with disabilities ♿️ not even priorities. One hour is more for the ticket. No line for residents. All Things to do 5 minutes at 3 €... Ridiculous!!!

Hire a private taxi instead - Most of the previous reviews you read here on trip advisor are about Casela and not about the transportation service that Viator provides. Casela was fantastic, Viator was not. My review is about Viator. I should have followed my hotel’s advice and booked through Casela’s website directly and hired a taxi myself. It would have saved me $30 USD and some stress. I booked Viator’s transport service 3 days in advance. They emailed me quickly confirming my pickup time at my Port Louis hotel would be at 07:30, and they would soon notify me of my Casela safari time. They never notified me of my safari time. On the morning of my Casela adventure, I had to skip my prepaid hotel breakfast to meet my driver, Soobiraj, at 07:30. He was a punctual and respectable guy and provided his services accordingly. But why was my pickup time so early? Was it to consider busy traffic? It wasn’t necessary. Soobiraj drove me safely, and we arrived at Casela at 8:15. For 45 minutes we stood around and watched the Casela staff arrive to open the park at 09:00. That’s 45 minutes I could have spent eating breakfast or sleeping in. Thankfully Soobiraj stayed to make sure I was admitted into the park. At 09:00, I was the first person in line to enter, but Casela had no record of my admission or safari reservation despite my prepaid vouchers provided by Viator. (This would explain why I never received safari confirmation beforehand). Soobiraj and park staff worked through Viator’s mistakes and I was provided my tickets and entry at 09:15. My safari time was scheduled for 09:30, which meant I had to hurry through the park to attend my safari. Before we parted ways, Soobiraj said he would wait for me in the parking lot to drive me back to Port Louis at 12:00. In total, I was provided 2 hours and 45 minutes to rush through my safari tour, roller coaster ride, and the Casela animal exhibits, which was an inadequate amount of time. Please, dear readers, learn from my misfortune and don’t book transport service from Viator to Casela. Casela is a wonderful place when not rushed or stressed by a sloppy third party transport service. You will have more freedom and flexibility of time without Viator. The one star rating I am forced to score is for Soobiraj, not Viator. Thank you sir.