Cutest Bartender Award - Franssco has a wonderful presence and Beautiful eyes. My 1st time to PR and especially this tour! He was my 1st official Bacardi Bartender. The Entirety of My 1st impression os 5/5 stars. Thanks Fransisci.

Amazing! - It was an amazing experience, you get to drive around the factory. The rum testing is awesome, we get to taste some of the limit edition rum. The staff is really friendly and has a lot of knowledge. An experience you must have ! Our person was amazing I forgot her name but she has short green hair! She was amazing, excelente 🖤 thank you

Thrill seeking adventure! - Amazing views and exhilarating hiking and water adventures! Our guide was great! You will definitely be pushed outside of your comfort zone!

Book! - Violet was a great tour guide! The tasting definitely was a great start to my vacation. The complimentary drink was delicious

Very Informative! - The rum tasting tour was extremely fun and informative! We went for my boyfriend’s birthday and Mary gave us the breakdown of all the different Bacardi Rum. We feel like rum snobs now lol

Worth it - The tasting, tour, and our guide were AMAZING. Our guide Edwin was incredibly knowledgeable and took time to answer all of our questions. The rum was great even if you’re someone who doesn’t care for the taste of alcohol. I only wish the speakers on the bus were better so we could hear him speak without having to listen so intensely.

Amazing rum tasting tour - Itsy was wonderful! Very knowledgeable and great energy. She seemed to enjoy her work and that made the tour even better. The pavilion food is fantastic. Shrimp arepas are super delicious. And the plantain cups. Drinks were very tasty and refreshing. An amazing time and great memories for us. 🤍 Thank you Casa Bacardiiiiiiii

They sent a text to an... - They sent a text to an address that wasn’t the place, which caused us to be late. So we couldn’t have our welcome drink. Our tour guide was great, but the rest of the staff seemed pretty over it.

Don’t do it, traffic nightmare - The address does not pull up for Uber so you are basically in panic mode trying to get there. You sign up for the mixology class at 5:00. You call twice to let them know you are struggling with Uber to get there. You make the first phone call at 4:00 knowing you are trying to get there by 4:30. On the phone they say “No problem! Just get here safe.” We manage to get a taxi, then we are in massive traffic that Casa Bacardi obviously knows about. When you get there they say sorry about your luck on your Mixology class, but we can take you at 5:30. Of course we assumed it was for a later mixology class. It was for a complete different experience, rum tasting and no one gave us that information. You get a cheesy tour on a golf cart. You aren’t going into the facility for the tour. After the awful tasting rums, you get a coin for a free drink…well by the time we got out the only drinks available to us was a frozen daiquiri or a pina coloda. Don’t waste you time on this company. Poorly run and just want your money>

Don’t book this tour! - Don’t book this!! The traffic is horrible and if you are late they will not refund money! Rude to customers ! You also cannot book in Uber it won’t pull up! 8 of us in the boat today! Don’t do it!!