Nov 26, 2024
Amazing ! - It was an amazing experience. You simply cannot go to Paris without going to Disney! Viator also made it so simple and much more affordable
Review provided by Viator
Dec 13, 2024
Frustrated and disappointed - We booked our tickets via an EC which did not mention at any time the exceptional closing time of the park at 18:30 this Thursday, December 12, 2024.
When we arrived in the parks, we did not see this indication either, and it was not noted on the entrance tickets.
We learned around 4pm that the park was closing exceptionally early.
We checked this information with cast members who were not aware of the actual closing times.
Finally, we were informed that Fantasyland closed at 5:30 p.m. and not 6:30 p.m. as mentioned on the site, and that the closure of the park was due to privatization.
So we remain frustrated because we took 4h drive to and from, without having time to really enjoy all the attractions. We have not been able to see the parade, which is regrettable at this time of year.
We understand that it is necessary to close the park earlier for specific needs, however communication at this level should be more consistent because if we had known earlier we would have opted for a better organization.
In addition, we are surprised to find that on early closing days, tickets are the same price as later closing days, the day at the park already representing a large budget.....
Review provided by Tripadvisor
Dec 2, 2024
Coming from the USA, and... - Coming from the USA, and living near Disney World in Orlando, FL, my expectations were much higher while at Disneyland Paris. Very small in comparison to what I expected.
Review provided by Viator
Nov 15, 2024
N.iporte quoi - It's just a scandal it's way too expensive we pay in addition to guaranteed access and even with that it's a joke we put you in a block impossible to see the parade it's anything it's a stupid catch certainly it's beautiful nothing to say about rides and decor ... it better manage the world and have a little less people so that we can enjoy ... in one day we make 4 rides it's just a scandal it's anything
Review provided by Tripadvisor
Dec 8, 2024
Frustrated, disappointed and infuriated. - Worst Disneyland so far (I’ve been to the parks in Tokyo, Hong Kong and California). We left this place devastated and frustrated from our experience. We were treated so badly because we were Malaysian Indians and didn’t look French of course . Most of the staffs were rude to us (especially Casey’s corner, the waiter was Indian and assumed we were from India, started arguing with us, pushed us back ) . Some kind of racism going on around here .
Some rides had technical issues while riding it. Kept stopping and restarting back.
Rests of the guests were also rude to us, one man pushed us and his lady showed the middle finger to us. We were shocked to see this kind of attitude.
There was also a point when a mother quickly pulled her child away when she passed by us. It’s not like we were gonna kidnap her child!
The worst part was when we returned to the train station to board the train back to our hotel, we were targets of a pickpocket attempt at Marne La Vallée Chessy station. The pickpocket took my mom’s purse and to her dismay there was no cash/credit card inside (we have kept it elsewhere) , so the pickpocket threw away the purse and left the train.
Honestly, we didn’t feel safe at all. Not even at Disneyland. We will not be returning to Paris ever. No one treats us well , always rude to us, and has some kind of stereotype about Indians. It was a mistake thinking Paris Disneyland would be a happy place! Regret our decision visiting this place filled with racism.
Review provided by Tripadvisor
Dec 4, 2024
Where has the magic gone? - Having visited disneyland paris 5 times in the past we couldn't wait to return, although it had been 15 years since our last visit, we still had many magical memories from previous visits but what a disappointment it was when we got there!
The park is now 30 years old and it's clearly showing its age, from broken pavements to 90% of the rides breaking down, etc. They clearly need to spend money on fixing this park and not spending money on the new frozen park which is certainly not going to improve things.
The waiting ques are atrocious, we were waiting about an hour for each ride, we don't remember it ever being this bad, then they want 16 euro to skip the que for peter pan, this is just ridiculous!
Almost 90% of the rides we went on broke down, including thr rail road train and crushes coaster, which was the only one who gave us a fast pass as an apology!
Some rides have changed and not for the better, such as the cars road trip which is just awful now, it was better before!
The shops sell the same old merch as each other, you used to get different stuff in each shop/different parts of the park and the prices are ludicrous £8 for a plastic pen, come on?!
There was a lot of meet and greets with characters, which was definitely an improvement from previous visits and the disney app had its advantages, although it wasn't the most accurate and really needs updated, such as the list of places you can use your food pass at and upto date menus.
We bought a food pass which was definitely worth the money as the prices were just shocking for what you actually got especially at our previous favourite, Annette's diner which was absolutely disgusting.
The park has definitely changed in regards to health and safety, with seatbelts on many rides such as the carousel and other rides but these seatbelts hardly fit adults (I'm only a size 12 and I'm struggled, the staff waste time checking everyone's seatbelt and giving out extensions surely they could put an announcement out and make all seatbelts longer to save time and cut down ques?
I lost count of how many times I tripped and witnessed people tripping up over the kerbs and broken pavements, this is definitely an issue that needs addressed and as for cleanliness, there was rubbish everywhere, visitors don't seem to care!
The weather was cold and icy when we visted but yet not a bit of grit in sight, which made the paths so slippery.
The parades have definitely improved from what I remember from previous visits and was definitely worth seeing and the illuminations were really good, probably the best thing we experienced.
The security has been increased with lots of security checks, such as bag searches, sniffer dogs, police, etc which isn't a bad thing!
I could go on but there is many things that need to be addressed at disneyland, as I doubt we wouldn't return anytime soon.
The magic definitely isn't there anymore and many things need fixed to bring the magic back.
Review provided by Tripadvisor
Dec 3, 2024
Really disappointing - We found this visit really disappointing unfortunately, for a number of reasons.
1. There were NO photo pass photographers anywhere! Isn’t that part of the experience? In LA they’re everywhere.
2. The characters were few and far between, and you had to queue for ages to meet them/get a photo etc. In LA they’re everywhere.
3. Limited options for food without making a reservation. I understand amazing places book up months ahead but everywhere else seemed to close up early so if you were at the park late you had really limited options.
4. Nobody seemed to know where I could buy stamps to post the postcards I purchased from Disneyland. I was sent on a wild goose chase! Hot top if anyone else needs them - I had to go to the booth where they rent out prams to get them in the end ?
5. I have a small baby and I’m breastfeeding. It’s also freezing cold because it’s winter. There was nowhere I could find to sit down indoors to feed my baby. Apparently there is one room available for this somewhere, but I couldn’t find it. I went into a cafe to ask if I could sit down - the lady snapped at me telling me I could only sit down if I bought food. That was fine, but my baby was screaming. She could see we were both distressed. Then while my husband went to get our lunch, I asked a man who was seating people if I could sit down to feed my baby while my husband got our lunch. He told me off like I was a child and pointed to a sign that said you can’t sit until you’ve bought food. It was absolutely humiliating. I get it, there’s rules, but in a place like Disney that’s supposed to be family friendly, it really didn’t feel it.
6. In the same restaurant, we observed an older gentleman in a wheelchair being wheeled out by his son. TWO waitstaff stood doing nothing and watched them struggle to get through the door! In the end another patron stood up from her meal to get the door for them.
7. Not a huge deal but those iconic badges that say if it’s your first visit, your birthday, etc were nowhere to be found. Apparently it’s something only hotel guests get? Not sure if it’s just in Paris or everywhere but disappointing all the same.
In LA they were so kind and helpful. In Paris they just didn’t seem to care. They’ve lost the ethos of what Disney is about.
Very disappointing
Review provided by Tripadvisor
Dec 14, 2024
A total con - Awful. Been 3 hours and not been on a ride. Queues massive and not suitable for young children who need toilets and are cold. Overrated,over priced and far too busy, 50 minute queues everywhere. More entertainment in a shopping mall with free entry. Caught fleeting glimpse of one character who ran away .,.no fun at all. Total waste of time and money. Rip off
Review provided by Tripadvisor
Dec 5, 2024
Very ECU - I made a reservation on the Internet with a hostess online a few weeks ago obviously to finalize her request for my card numbers at the end she told me that it had not worked and asked me to repeat the operation , I was skeptical by asking her precisely if it would not be debited twice , celli said of course not , so I gave back my card numbers and a week later I find myself debited twice and there is the war I can not reach anyone and everyone tells me the same thing and I still not refunded it is still a shame I want to cancel at once.
It is you who make mistakes and behind it it is I who must fight to get the refund back..
I don't know if other people have suffered the same inconvenience.
Ah to sell dream there are people but to pay back when you make mistakes there are less people...
Review provided by Tripadvisor
Nov 29, 2024
Waste of money - Overpriced, crowded, lack of information. Had to pay extra for anything good and most of rides were not available. Took my son for his birthday and he was very disappointed. Was a lot of money to spend on a very bad experience. Would nit recommend
Review provided by Tripadvisor