Dec 16, 2024
Amazing Chengdu experience with Bella - We have had an experience beyond our expectations. The visit to the panda centre was a lot of fun, and although we were unable to feed them due to decisions beyond the control of the tour organisers, we had a great time seeing the pandas up close and learning about them. After the tour, our wonderful tour guide Bella took us to learn a bit more about Chengdu, as we visited the People's Park, had tea, walked around one of the most popular areas in the city centre and she recommended a spectacular Hot Pot restaurant. If it's your first time in Chengdu, or if you want to do an activity that involves pandas, I wouldn't think twice about booking this tour, it was very good.
Review provided by Viator
Oct 22, 2024
A Personalized Panda Experience: Guided by Sarah's Kindness and Knowledge - We had a wonderful day at the panda research base with our guide, Sarah. She taught us many interesting things about pandas. Taking part in the food preparation was a fun and enriching experience. Sarah guided us kindly with her knowledge about pandas and Sichuanese culture and she took the time to take plenty of photos for us. We highly recommend this activity with Sarah to anyone wanting to learn more about pandas while having a good time.
Review provided by Tripadvisor
Oct 1, 2024
great - I recently went on a trip that was absolutely fantastic. We had a wonderful time in panda base. Our guide was incredibly friendly and knowledgeable, making the experience even more enjoyable. Every moment was filled with excitement and joy, and I can’t wait to go on another adventure like this!
Review provided by Viator
Jul 22, 2024
Can't get enough of pandas at Wolong Panda Base - I brought my daughter to Chengdu to mainly see and experience pandas and the culture. So when I was looking around for panda base tours, there were so many popped up but once I started sending email to some of them, I knew My Panda Tours would be my best option. Catherine was the main reason I signed up for this tour, even though it's really expensive :)). Her prompt, honest and detailed reply for every questions I asked which gave me the necessary confident and reassurance.
Initially I wanted to go to Dujiangyan due to shorter distance from Chengdu city, but since the volunteer program only accepts 200 pax a day and I signed up too late, so they changed my tour destination to Wolong instead, without extra costs. Catherine also explained very well the difference between the two panda bases. I felt really comfortable to go ahead with the Wolong option. I also shared with Catherine that I wanted a Chinese speaking guide and she arranged June for us and June was amazing! My daughter and I really liked her. She told us many great, funny stories about pandas, and she was being very patient with us too as we stopped to watch every single panda there.
Also Catherine helped to arrange a female driver (forgot her name) for us as well, this really made me feel safe as the tour was only for my daughter and myself, I was worried about the long drive and the comfortness.
The only wish I had was to be able to get closer to the pandas and even take close up pictures with them through the volunteer program. However the panda base has stopped allowing volunteers to feed the pandas or be in their enclosure anymore since early this year. What a bummer! But this was already communicated through The Panda Tours website and clarified with Catherine too, so I didn't expect it. But at least we got to see the keeper there feeding a panda behind the enclosure. (They didn't allow to take any pictures though.)
Overall, I give a 5-star to The Panda Tours for the great experience we had! Thank you.
Review provided by Tripadvisor
Apr 8, 2024
Highly recommended - Panda Base Volunteer Experience - Panda Base Volunteer Experience -
It was very assuring to have Mr Alvin Liu coordinate the Volunteer Experience at 2 Panda Bases. He has proven to be very prompt, experienced and helpful. Assigned Driver cum Guide Ms Nie is equally proficient with her knowledge of Pandas. She updated regularly on the sequence of programme (as per adjusted by Panda Base owing to weather, situation, etc). Perfect experience and highly recommended. A Certificate & some freebies are given by the Panda Base to mark the memories.
Review provided by Tripadvisor
Dec 11, 2023
We are big panda fans! - I did this tour before in 2019. The minute I could return to Chengdu, I contacted Alvin for a similar tour with my friend. We really enjoyed ourselves! Our guide was very knowledgeable and you could tell they all love pandas very much. I would highly recommend this tour.
Review provided by Tripadvisor
Dec 5, 2023
Alvin and team are a must to get proper advice - Alvin and his team are extremely helpful. We knew there were three panda bases but wasn't sure which one would be best to visit and he directed us well by advising us to go to one that would not be as crowded and would allow the volunteer program which we were interested in doing. The volunteer program was a great experience that gave us an opportunity to see the pandas from within 2 feet. One was actually trying to paw us to give him more food I guess. It was very cute. Another was watching us as we cleaned their enclosure. Alvin provided an english speaking guide which was extremely helpful and he gave us more insight into Pandas. I really realized how helpful Alvin was after we then subsequently visited other panda bases after visiting the one he recommended. The other ones were more crowded especially the Chengdu Panda base. However, the chengdu one had younger pandas which was a treat to see even if you had to fight to get a view. I highly recommend letting Alvin and his team help with making the plans to see pandas in china. You cannot really rely on what you read on the internet and in China almost nobody speaks english.
Review provided by Tripadvisor
May 12, 2022
10/10 great experience - Nothing more to add, contacted Alvin very last minute, helped me (personally) to finish all tests I need. Punctual pickup, excellent knowledge, very nice company, was very lucky with weather and as was a week day not so much ppl, loooots of pictures HIGHLY RECOMMEND hopefully can do it once again ☺️
Review provided by Tripadvisor
Feb 1, 2022
Panda Heaven - This really exceeded my expectations. Alvin was very helpful with setting up everything through wechat and was very open and honest with pricing and setup. Since we speak Chinese, he even advised us that the tour guide was not necessary as the program includes a guide. Basically you take part in a 6-8 hour tour. The difference in timing depends on when the giant pandas want to eat. You start the morning with some cleanup (exclusive) then tour the complex with a tour guide explaining along the way, then you get to FEED A PANDA! This all happens at a leisurely pace until you reach lunchtime which you have at the canteen with the staff.
After lunch, there's a video which you can skip but actually, it's a good time to rest a bit as the morning start is very early. Afterward there may be some more cleanup or you might directly FEED THE PANDA AGAIN! Then you make some panda cakes and call it a day.
Extremely worth it!
Review provided by Tripadvisor
Sep 2, 2024
Misleading - The description is very misleading, you don't do any volunteering, you spend about 10 minutes watching the keeper feeding the pandas in an area where you are not allowed to take any pictures. They show you an hour documentary on pandas and you get a T-shirt... you don't clean their enclosures. The day costs us a lot of money, we would have been better of to just visit the Panda base in Chengdu by ourselves. The only good thing about the day was our guide Andi, who was lovely.
Review provided by Tripadvisor