Worth It! - Tony was an amazing guide and super flexible with the itinerary due to road closures for the upcoming NASCAR event. We had a great day!

Fascinating City - My first visit to Chicago, this tour covered so much that day. Our driver Robert was knowledgeable about his city. When I return again I will be taking another tour with Viator. It was pricey but worth every penny.

An unexpected and wonderful adventure, brought to you by Viator! - I love how my tour guide made sure I saw as much of Chicago in the time allotted. Tony was great! Chicago is beautiful.

Chicago Downtown Tour - This trip was amazing. We did not feel rushed and our guide was super amazing. The fact that we did not have to drive or park in the various places we visited was wonderful. At the end of the trip our guide was nice enough to drop us off where we had left our car and it was seamless. Constantly communicating we felt very well taken care of. We would do this again

Skydeck, architural tour - This was one of the best exoeriences we had while visiting chicago. The skydeck was just breathtaking and iur tour guide, Sadie was do animated and fun when discussing the architecture of chicage and the history. Both those excursions were well woth it. Unfortunately the bean was being repaired, the buckingham fountain was running yet. Our driver sensed our disappointment and took us to navy pier, where we got to ride the ferris wheel, visit the shops and catch a bite to eat. It was a very satisfying experience Visit

Enjoyed it! - If you are staying in Chicago for one day- I recommend booking this trip. Robert is an excellent tour guide that not only explained Chicago’s architecture lore but Robert would make sure that I am safe no matter which destination we stopped at. Will definitely book again in the future!

Too Costly for what you get and Confusing Way of doing business - Very confusing set up here. Booked through Viator who sub-contracts? to TripSheperd, a group in Canada. Got an email the day before from 'Jared' who said her was our tour guide and to meet at a nearby hotel between 1:15 and 1:30. We got there at 1:05 to make sure, we could find the meeting place. We're looking for van-type of vehicle because I thought it showed that on Viator website and thought the tour guide would have some identifying clothing. By 1:30 no one showed up. I called and emailed Viator meanwhile who explained they weren't the group doing the tour, it was TripSheperd and they couldn't get in touch with them. I googled the number for TripSheperd, Called twice, left messages. No one picked up nor has anyone called me back as of now, 2 days later. Someone did show up around 1:45 (I was panicking by now as this was our only tour of Chicago booked and my friend was only in town for 1 more day). The tour guide was actually Robert, who was very nice and friendly and had a nice vehicle but not a van type car as i had expected. TripSheperd just basically drove us from one place to another where we got out and took our tour of the Willlis Tower and then drove us to take the architecture boat tour. So the tour was to begin at 1:30. We got a late start and by the time we were done Willis Tower and the boat tour, it was rush hour in the city of Chicago and Lakeshore Dr was bumper to bumper. It had started begun raining by the time we got to the Adler planeterium to see the view. So we just said forget the rest of the tour because we're sitting in traffic and it's getting later and later. Unrealistic timeframe and agenda for an afternoon tour. This is way to costly! We could have just booked the boat tour and Willis tower ourselves and paid $87.50 each instead of $254 each (and taken Uber to drive us to and from).

Refound of the skydeck - Hello, When will I be able to see mu refound of the Skydeck?, my tour was incomplete and need my a answer

Expensive and not a good trip - We were extremely disappointed could not see any of the sights because we were 3 people in the backseat and did not fit.into the small car. We had to rush through the Willis Tower so we could make the boat cruise standing in line for all we paid $1,000 and could have done the hop on hop off for $200 and actually would have been able to see the the sights our tour guide was nice and knowledgeable but was worst trip ever

Scammed - I showed up to the pick up spot 15 minutes earlier like advised and no one showed up. I tried to contact Viator, the operator of the tour, and I even responded to the automated text reminding me about pick up. It says in the description that the tour operator will attempt to reach out if they cannot find you. No one reached out to me which leads me to believe the event didn’t happen. Still not one person has reached out regarding this.