Chichen Itza is Amazing - Our guides were very friendly, knowledgeable, and interactive with the guests, which made the long day more manageable. I would have preferred a tour that went just to Chichen Itza, but for some reason, those tours were hundreds of dollars more. The cenote and the city tour were just ok. Skip the box lunch and bring some snacks or a box lunch from your resort and you will be better off. For the price, it was worth the trip but just filling you in on my preferences. I would recommend it.

Informative - Able to see this world heritage site located in Mexico. The tour guides (Spanish/english) were very informative. The rain did not dampen our excitement.

Chicken itza Adventure. - Our guide was very knowledgeable and made it very interesting. Our only negative was the length of the trip which took 14 hours.

Sun and shadow - Good value for money. We waited 30 minutes without any information that that the pick-up service is delayed. The registration process was not at the bus, we had to walk through a shopping center. The bus journey and support team was capable and supportive

Regular - The tour is good, the journeys are very long, the food is horrible, not even lunch, the time is very limited to carry out the activities.

Unforgettable experience - At Chichen itza when we arrived and guide told us history and showed us places . How ever on the way back from Chitchen itza to go to cenetoes I experienced very rude behavior from guide when I approached him that I have to leave as the time table not matching that I had been told during booking

Not well organized - tour less than what we expected - Despite the tour team being very nice and charismatic, we would not recommend this tour. From the start of the day where we spent over an hour in a Starbucks while the tour company tried to organize themselves, to the constant badgering for us to spend money anywhere they recommended, to the terrible lunch they offered (anything that could be made cheaply), it was an unpleasant experience. We were really excited to tour the Chichan Itzá site but the guide merely repeated what was said on the bus and only took us the the main bit and didn’t even tell us about the additional ruins that are a mere 5 minute walk farther. Our group was extremely large and there were multiple screaming children. In fairness, others in the group seemed to be having a better time than us.

The tour did not start... - The tour did not start off on the right foot for us. Unfortunately there was a lot of confusion about our pick up time. I originally booked with a start time of 7:30am, which we wanted and preferred. Then we were contacted by the tour operator that our pick up time would be 9:15am. However, we kept getting emails with BOTH pick-up times and that was confusing. So my husband chatted with Viator on their Whats App the night before and that Viator representative said there must have been a mistake and to be at the pick up spot at 7:30am. We were there and 7:30am came and went. Then the time changed from 9:15am to 9:30am. We were picked up by a Van that then transported us to our bus. We did the upgraded Breakfast box, but the bread was stale and it was a ham sandwich so we did not eat it. Also, we were told that we wouldn't be picked up at the Main Lobby, that we needed to make our way to the front gate. We were at an ocean front resort and the gate is a long way away. I was surprised that they didn't come to get us at the lobby. I will say Thankfully they did drop us off at the lobby. The highlights of the tour was the tour guide Victor, he and his group did do a great job of educating us and they were friendly. There was a lot of talking on the bus but if you want to sleep I recommend using your headphones, earbuds. If you like knowing the history then you will love the info. The Saamal Cenote was beautiful and I would have preferred to have eaten there. I was not pleased with the buffet that we ate at though. The main event of seeing Chichen Itza was wonderful and we enjoyed seeing all of the historical ruins. I would recommend to my friends and family to book a shorter tour or to rent a car and go there themselves. Now that we know what we know that is what we will do next time. I was happy that we did get the unlimited beverages though as we drank a ton of water and they did provide us with that as well as offering beer, soda and even some tequila at the end of the night.

Spent more time on the bus than experiencing the locations. - WIe were picked up then dropped off at a store to make a long line then wait for another bus. We thought we started our trip but then made about 4-5 more stops to pick up additional people. It was allot of driving that did not only include the drive to the locations. Not very organized. The locations were beautiful and one of our tour guides was very knowledgeable

13 hours of vacation wasted for 2 great hours in Chichen Itza - This tour is a complete rip-off and waste of most of a day. We only had 2 hours at Chichen Itza because we wasted 2 hours in a shanty town hearing BS about local culture and obsidian, eating a marginal buffet and standing around in a horrible gift shop. The stop in Valladolid was also a waste of time b/c we circled the square 2 times before we got off, then had less than 20 minutes to do anything before right back on the bus. We got picked up at 7:05a and then wasted over an hour sitting in a Starbucks waiting for everyone else....we didn't get on the road until close to 9am. Also a huge waste of my time on vacation. Chichen Itza is amazing and we had a great guide there. The Cenote was fun. It would be nice if you could find a Chichen Itza trip that maximized the time there and didn't waste half the day on other stops that offer no value whatsoever.