Great guide, well organized - Great tour!! Louis the tour guide made all the difference. From communication to commentary, Louis was amazing.

Excellent - This park is amazing, we went trough several viewing points that show all the beauty of this place, the water has an amazing color and the mountains are beautiful, the route is very well planned

Fantastic Experience - Absolutely fantastic experience. Our guide Kathy was able to accommodate for both Spanish and English speakers. We saw incredible views at multiple locations, had fantastic photo opportunities and learnt an incredible amount of knowledge about the history and topography of the region from Kathy. Highlight of our South America trip

What a day! - 5! What a day! Alex and Cathy were amazing - kept us on schedule but with ease, which allowed us extra time for a special surprise to the a further waterfall. So much fun and absolutely gorgeous trip to this wonder of the world!

Worth the long trip from the States - The whole trip was very fascinating. Being able to see the glaciers hanging from the mountainsides. The crystal blue water of the lake and waterfalls of the glacier fed river wet incredible

Highly recommend Tours Punta Arenas Agency! - From the beginning everything was perfect. The driver was amazing and the tour guide was friendly, helpful and spoke many languages. We had a great day and it was possible to appreciate the full beauty of Torres del Paine and the surrounding areas.

Great experience - Unfortunately we got the towers hidden in the rain, but it was still a great experience, we saw the milodon cave, icebergs from the glaciers and many lakes, The guide was very professional, especially in driving in difficult conditions such as rain and wind, the trip felt very safe,

The beauty of the park. ... - The beauty of the park. The cave tour was ok and required a lot of climbing on uneven terrain. The guide, in the beginning appeared to favor the Spanish speaking passengers. He progressively spoke more in English although often difficult to understand due to his heavy accent. Driver was great and we were confident in our safety for the very long drive.

You can try other tour operators for the same day tour - We had problem with the tour operator ( Punta Arena Tours). They did not provide us the details untill we were able to contact them. They were not answering our calls, so we decided to go to thier office. But the office does not exists! After multiple failed attempts, I seek help from Unidad de Informaciones Dirección Regional de Turismo Magallanes y Antártica Chilena at Downtown Punta Arena. One officer was able to contact the tour operator on phone and confirmed our pick time for next morning at 5.30. Tour guide was knowledgeable. But it could have been better. I would suggest to book the similar tour with different operator.

Go with someone else! - We had a trip booked for today (10/4/2024) and our pick up time was 5:30 am. We are waiting in the lobby and there is no one showing to pick us up. So I contacted the number shown on Viator and when they answered they didn’t even had our names on the list. They asked me why I didn’t call yesterday, I told them I thought they had everything in under control, but they didn’t. They didn’t communicate with us at all and I believe if you are a tourist agency, you need to contact your passengers to confirm the tour. Sadly we go back to the US tomorrow and won’t be able to take the tour.