24 hours after booking: Our customer service team will reach out to you within 24 hours after booking. Please provide us with your travel details, (flight number, the number of people traveling, luggage, pickup/dropoff address). We’re here to help you figure out the best routes and vehicles for your needs. How We Pick Up: 1. Our driver will be contacting you a day before your pickup via WhatApp or Email. 2. If we don’t find you at the pick-up point 90 minutes after the booking time and we haven’t heard from you, our driver will need to leave and we won’t be able to refund the fee. 3. If there’s any change in your flight schedule, please let us know at least 4 hours before your scheduled pick-up time. Otherwise, any extra costs will be on you. 4. Our driver will be at the airport based on your flight time. However, if you set a specific pick-up time, we’ll treat it as a one-off pick-up and drop-off order. Points of Interest - Chiyoda
- One-way private transfer
- Parking or airport fees (if applicable)
- 90-min free waiting for airport arrival & 30-min for hotel pick-up
- Free Child Seat
- Tolls if taken
- 1 to 8 people transferred in a private vehicle
- $14 extra for 2nd child seat
- Gratuities
- Overtime fee is $28 per hour.
Whether you’re flying solo or bringing the whole gang (up to 8 people), we’ve got a ride that’ll fit you just right.
No need to stress about flight delays - we keep an eye on your flight and adjust pick-up times as needed. And the best part? We’re up and running 24/7, so we’ve got you covered no matter when you land.
Our pricing is as clear as day - no hidden fees, just pay for your specific route and vehicle type. Sit back and relax in our clean, comfy, and cool vehicles while we handle your luggage with care.
Got a question or need help with your ride? Our friendly customer service team is always ready to lend a hand.
- This product allows a maximum of 8 passengers
For a full refund, cancel at least 24 hours before the scheduled departure time.
