Lovely day getaway to Giron - The whole experience, from the planning, the pickup, and the actual tour went flawlessly. Luis, our guide, was a font of information and knowledge about the fauna, flora, local history, customs, traditions, etc. While the actual sites were worth the visit, the drive, there and back, offered stunning vistas of mountains, landscapes and fields.

A great agent for your Ecuador plans - We, a group of 6 people, feel that a positive review is the least that we can do for the Cuenca Bestours company and its travel planner and tour guide Javier Vallejo, with whom we had the pleasure to work on our travel plans. Javier showed patience and knowledge that resulted in an excellent itinerary for exploring Ecuador. He also advised us about the best accommodations that he was able to arrange at very competitive prices. It was very unfortunate that just when our plans were finalized and all reservations made, the security situation in Ecuador took a sharp turn to the worse due to the drugs related violence. With the US State Department issuing very troubling travel advisories, we decided that exploring Ecuador in these conditions will not be enjoyable, if not just outright dangerous. Javier showed total understanding and, while probably being disappointed, showed nothing but grace and efficiency in promptly arranging refunds of our deposits. We hope to come back to our plans of visiting Ecuador as soon as the security situation in the country will return to normalcy, and will certainly do it with Javier. If you too are interested in visiting Ecuador, we can’t recommend a better agent.

Captivating Ecuadorian Countryside. - Stunningly beautiful verdant valleys. A welcome escape from Cuenca. Few tourists go to this area, but do yourself a favor and book this excursion.

Incredible, knowledgeable and very attentive - Cuenca Best Tours has arranged my tour on my request. The arrangement was very easy and Best Tours provided recommendations how to be appropriate ready for the adventure. They recommendation was very helpful. The guide was also provided by them. His name is Sebastian. An incredible guide and a person with very worm and open personality who got great knowledge of his country, very attentive to his client needs. I have had a wonderful time traveling with Sebastian. I greatly appreciate his time with me and I will highly recommend to use this travel company for private travel in Cuenca as well in the rest of Ecuador. I must acknowledge Elizabeth, she was absolutely wonderful and very attentive to my WhatsApp messages and made a few additional tours arrangements. I like to thank her for all her job in helping me with my Ecuador adventure. I will definitely use their service in the future. Thanks, Marry Christmas and Happy New Year

A tall paradise - Beautiful view and with several places to take an ideal photo, the guide who accompanied us knew a lot of history and myths about the lagoon and waterfall... Highly recommended tourist place.

Must see when in Cuenca - First off Andres was an incredible tour guide. Very personable, knowledgeable and eager to be of service. Spoke English better than me lol and Spanish for our mixed party. Andres recommended some great food spots that we hit up as well. Javier made signing and arranging the tour easy and carefree, even though we booked just 1 day in advance.. Arranged for multiple pickups and off we went. Great trip with young kids, some challenging climbs but not too bad. The scenery is well worth the effort. Lunch at the lake was delicious. Highly recommend!!

OMG stunning. - It was an amazing trip, it had it all. Scenery on the drive up there, Wilson showing me the town of Giron, his excellent knowledge of the flora and fauna and everything in between.

Great Adventure - My sister and I were in Cuenca for a few days visiting our dad. We are so glad we booked to see the Waterfall! It was beautiful, fun! Our guide Eddie was very knowledgeable and fun to hang out with. He shared many things about Ecuador and was a great way to see more of the country!! I highly recommend this! We only did the half day and it still was great!! Thank you Eddie!!

Amazing trip to Giron ! - We had an awesome day at Giron Waterfall and Busa Lake with Enrique. We had considered taking the bus from Cuenca, but we are so glad we took the tour. There were many beautiful places and things we would have missed out on. Enrique is an excellent driver and has a very nice, new car. He is a wealth of knowledge about the area and the native plants and animals. We had an amazing lunch with grilled trout near the waterfall at a really great rustic restaurant. This is a tour everyone visiting Cuenca should not miss!

Great tour of Giron Waterfall and Busa Lake - We had a great tour with Sebastian! He was friendly and very knowledgeable about Ecuador's history and the places we visited. It was really interesting to learn about Ecuador's battles with Peru and to see the actual table where the treaty was signed. Sebastian was a careful driver. We also appreciated his flexibility. He went above and beyond to save the tour when it became obvious that the road to Giron was closed due to a landslide. The road crew was able to open a detour after a slight delay so we were able to continue on our tour. Our walk around Busa Lake was nice and we saw a woman cutting grass for her guinea pigs so Sebastian explained how the locals raise and care for their guinea pigs. The lunch at the restaurant near the lake was quite good as well. Sebastian had many good things to say about Cuenca Bestours and we definitely agree. Javier was very helpful arranging this tour and our upcoming tour for us. We already have another tour scheduled with this company (Cuenca to Quito) and look forward to it.