I liked the customer service and they looked for us where we were staying - Attention was very good in the experience, I recommend everything call them to your contact and meet us on all tours in our airbnb on time

Beware !! Skip this one - Disappointing ATV Excursion - Not Worth the Money** I recently booked an ATV excursion through Viator and frankly, it was a total letdown from start to finish. Where do I even begin? Firstly, the equipment provided was outdated and in poor condition. My ATV seemed like it was on its last legs, barely making it through the rough terrain. Safety should be a priority, but it felt like we were risking our lives on these machines. No seat belts and nothing to make you feel safe especially, if you are a passenger. Secondly, the guides were completely unprofessional. They were more interested in chatting among themselves than ensuring the group was safe or having a good time. When the safety conversation was being conducted, no one could expand things in English. So you better bring translator with you because they can’t help you if you don’t speak Spanish. Thirdly, I paid for 5 adults and two kids. We expected to get 5 bikes for each adult to ride and the kids could ride with one of them. That’s not the way it happened. We got 3 bikes. I asked the guides what happened with the other bikes but they were too old and broken. This is what we have and they said I don’t deal with that part. We have space for the 7 people. Take it up with the company that booked you. Would you like to ride yes or no? Since they picked us up , which was a plus I did appreciate, we were stuck. Ask them to take us home or move forward. Lastly, the overall organization was a mess. From booking the excursion to the actual experience, it felt like chaos. There was no clear communication, and it seemed like they were just trying to rush through everything. Save your money and your time. There are plenty of other ATV companies out there that actually deliver on their promises. This experience was a complete waste, and I would not recommend it to anyone looking for a thrilling outdoor adventure.