I visited with my two... - I visited with my two grandsons, 10 & 8 and they loved it! Great experience and I love the history that was included.

Great View of Dallas - Upon arrival in Dallas, my friend and I immediately visited this location, enjoying breathtaking panoramic views extending to Fort Worth.

Dallas Experience - This experience was very smooth. It was quick access and not a lot of crowd. The scenery was beautiful.

Stunning sunset - The helpful staff. And waiting for the sunset, the access to all views was great. My ticket was booked for a very cloudy day and I came back the next day.

Great place to visit in Dallas! - We had a great evening when we visited Reunion Tower. We went at night at the views were spectacular. Staff were so friendly! A must visit!!

History lesson - It served its purpose.nice experience everyone enjoyed it. Out of town friends love it. Went to the evening viewing

Outstanding views of Dallas - Very enjoyable - friendly staff / very clean great views of course, good tools to ID all the buildings, nice chairs for us elderly folks. Would be nice to have coffee available but I understand it could cause messes. My visitors from China enjoyed it very much

Just ok - The view of dallas was great. Host was helpul and friendly. However the smell was terrible. Like a sewer. Dirty carpets too.

Not the way I wanted to finish my visit of this amazing city! - We arrived around 4:20 for our 5pm reservation. Upon arrival Amanda (manager) told everyone if you have a 5pm reservation to step into a line in the middle of the hall behind a sign that she had wrote 5-5:30 reservations. Everyone before 5 was directed to stand against the wall. She proceeded to let everyone in who was standing against the wall and bounced back to our line to answer a question. She then erased the -5:30 from her sign and announced that anyone with 5:30 needs to be in a 3rd line. Around 4:30, our line was moved to the wall and I noticed Amanda was telling majority of the people in our line to go stand in a ticket line but was unsure the reason until it came time for her to greet us. We also were directed to stand in the ticket line although we already had tickets with a 5pm reservation time. We stood in the long line as directed. While waiting in line, another employee came up and said if you have reservations at 5 to go stand in the line up against the wall. Myself and another customer began to tell her that Amanda told us to come get in this line. She had us wait and went over to speak with Amanda. We continued to wait in the long line and then showed our City Pass voucher and was given a 5pm print out and was directed back to the line by the wall. We were let in right at 5 through the 1st entrance only to find that there was another very long line to wait for the elevator to go up. We made it up to the top at around 5:35. I booked at 5pm so that I could see the sun before sunset. By the time we arrived the sun had already set so I missed the picture that I wanted to take with my family all because there was no clear procedure on City Pass customers. I asked for compensation but was only offered a print picture as Amanda said she is unable to refund when booked through a 3rd party. Because there was no clear procedure on how to handle City Pass customers, those with 5:30 who booked direct was moved into our spot so we had to wait for them. Awaiting to hear from Dusty or Shawn as I was not given their contact information.

Pass your way - Run away... no point. 20 bucks per person, theft. Secure pedestrian access non-existent. Certainly a nice view but only on the city side. No explanation. The binoculars make available have no interest. No coffee upstairs. You go upstairs... then count in 10 minutes is enough.