Mar 13, 2024
memorable souvenir on Red Sands - the Quad driving experience is unforgettable, and the guide is very helpful and supportive, highly experienced in driving on the Red Sands.
Review provided by Viator
Oct 30, 2023
Sand Dunes, Camels & Quad Bikes - Family friendly, more than we bargained for! Accommodating and inviting team, owner was very hospitable and the experience is incredible! Quad bikes, camels, rolling down sand dunes, cooler climate, great memories! Shukran to Obed and team! From ‘your Aussie family’
Review provided by Tripadvisor
Oct 15, 2023
Fantastic trip with Obaid - Heaving dinner watching the sunset. Our guide Obaid was very good. His driving through the dunes were remarkable 👏🏼
We had great trip with him. He even helped us take amazing pictures.
Review provided by Viator
Sep 30, 2023
An Arabian Night - Absolutely beautiful. My guide: Abdo was fantastic from start to finish. Abdo didn’t speak English nor understood much of it but was able to use a Google translator to interpret and communicate with me. The tour organiser later decided to include Quad biking for an extra charge of 100 SAR. I didn’t have cash with me then do to the late information provided just as I was waiting on my guide to pick me up. And so I had to pay for this through contactless. So please do bring extra cash just in case :)
Review provided by Viator
Feb 5, 2023
A must-do in Riyadh - A requirement for anyone hoping to get the Saudi experience.
From ATV racing in the desert to experiencing a traditional Saudi dinner, these guys know how to have a great time.
Review provided by Tripadvisor
Dec 27, 2022
December Trip to to the Red Sand Dunes with Family - What an amazing time, weather was perfect for 25 December trip to the desert.
Our guide/driver was amazing and we will definitely be looking to book another trip.
Review provided by Viator
Aug 11, 2022
Best experience ever - We booked that trip with Obaid, because the day before we when to the Edge of the world ,and everything was better than perfect.
We did quad, sandboard, listening music seeing the full moon and even he cooked for us traditional food from the country.
Review provided by Tripadvisor
Nov 14, 2023
Unexpected fun! - Obaid did his very best to ensure we had a great time! Felt like a private tour through the desert. Definitely a silly time, delicious dinner under the stars with great friends. Thank you for this unforgettable experience!
Review provided by Tripadvisor
Aug 22, 2023
Disappointing Experience: Feedback on Riyadh Trips Tour with Ali - I would like to provide some feedback regarding my recent experience with the "Red Sand Dunes" tour organized by Riyadh Trips on November 5, 2022.
- I had booked the tour a day in advance and had engaged with Riyadh Trips' representative, Ali, via Viator. Unfortunately, I must express my disappointment with the service quality provided by our guide, Ali, during the tour.
- Before meeting on November 5, I chatted with Ali on WhatsApp. Overall, His demeanor was notably condescending and unprofessional. This set the tone for the entire experience. Despite my 40-minute prior notice to change our meeting point at the Dhahrat Laban area (this place was mentioned as a gathering location of the tour on its website), Ali requested me to stick to our original gathering location to the Madareem Crown Hotel on WhatsApp. I forcefully complied, even though this resulted in extra 30USD expenses for a taxi ride to the hotel.
- After meeting Ali at the designated gathering point, the Madareem Crown Hotel, Ali did not offer any apologies or explanations for the inconvenience caused. The lack of accountability was disappointing.
- Furthermore, I found the tour itself to be underwhelming, with a significant amount of litter in the Red Sand area. This experience highlighted several areas where improvements could be made within Saudi Arabia as a whole.
It's been over six months since the incident, and I still feel that Ali's guidance skills were lacking and the service fell short of expectations. Unless the aforementioned issues are addressed and improvements are made, I think that I will not consider using Riyadh Trips' services again and will not recommend them to others. I strongly hope that the necessary steps will be taken to enhance the quality of your tours and the professionalism of your guides. I believe that open and honest feedback is essential for the improvement of any service.
Review provided by Viator
Jan 30, 2023
Awful excursion... - Driver was 20 minutes late arriving for pick up, no introduction to who he was and driver did not speak English.
Driver returned to pick up point after 10 minutes on the road driving citing a missing passenger, no other passenger boarded the vehicle, this making us nearly an hour late departing.
Driver was constantly using his mobile phone to answer calls, make calls and texting while driving, all of these involved the driver not driving with due care and attention.
Driver drove in excess of 140km/h taking photographs on his phone and saying 'snap chat'. Driver did not use the steering wheel during this time. He was in the fast lane of the motorway, driving very close to the vehicles in front. He undertook several vehicles on the hard shoulder.
Both myself and the two Italian tourists in the vehicle asked him 4 times to reduce his speed as we feared for our safety and the safety of other road users
Stopped at a camel pen for 20 minutes, presumably to take photographs, no explanation given.
Arrived at a camp, no explanation from the driver as what we were doing. He then drove off and left us in the middle of the desert for over 50minutes, no explanation given, our belongings were in the vehicle.
Driver finally returned, no apology or explanation given, we were left doing nothing.
It was nearly dark now, the Italian tourists and myself had to ask him to take us to the dunes. We spent 20minutes on the dunes to try and get some pictures.
Returned to the camp for a meal.
Stayed at the camp for 40minutes but as we had been delayed previously we hsd to leave for Riyadh at 7pm as we had drivers from our hotels picking us up from the pick up point at 8pm as this was the time the tour operator had given.
Once again the driver drove back to Riyadh with very loud music playing in the car, driving in excess of 120km/h and no attention to other road users. Driver was asked a further three times to slow down as we all feared for our safety.
There are several concerns here mainly due to the driving without due care and attention on the motorway, the lack of organisation, the lack of clarity and expectation.
The trip cost over £169 which was a total waste of time and money, therefore a refund is requested. I have escalated this with Trip Advisor with phone calls and a written complaint but am still waiting a response back from them with a satisfactory outcome.
Review provided by Tripadvisor