DO NOT BOOK WITH THIS COMPANY!!!!!!! - If I could give a zero I would this excursion almost ruined our entire trip. Ganzay company was a complete scam and everything that was supposed to be included with the tour this Ganzay company tried making us pay extra for, and when we refused to pay extra because it was supposed to be included, we were treated terribly and at one point we were actually scared because we told the tour guide we were not happy and wanted to be taken back to our hotel and he did not care and I could not even get an Uber because we were trapped in the desert with no cell reception in this companies hands. Sadiq Khamosh was the driver who picked us up 30 minutes late because he went to wrong location to pick us up even though I gave him exact address and sent him image of pickup point with name of our hotel. We were picked up in a dirty rundown minivan that they ended up packing 7 passengers in the van and we spent 2 hours in the van driving around to pick up others before heading out to desert. We ended up first at some kind of overpopulated Fair where we were taken to a guy that was trying to get all of us to pay extra for riding Quad Bikes. None of us wanted to ride Quad bikes so then the bike guy told us we had to wait an hour then for the dune bashing. When we all started to complain Sadiq just kept saying he wasn't the tour guide, just the driver, which was an absolute lie because he was the only one with us the entire time. After about 30 minutes he convinced another guy to take us for the "30-40" dune bashing in the "deluxe" 4x4 vehicle. It was legit maybe 10 minutes they crammed all 7 of us in this vehicle which was by no means deluxe and had some other company name on it called SANAT Tours. The sand board sliding was a joke it was one board with about 25 people crowded around it trying to get a turn to use it. We watched one couple attempt to go down a small dune and the board stopped halfway down it was an absolute joke that anyone would consider that fun and exciting. Afterwards we had to walk all the way back from the dunes to the minivan-it is ridiculous we had to be transferred as many times as we did in and out of vehicles because a minivan is not a vehicle that can drive in the sand but for a desert safari excursion don't you think you should be picked up in a vehicle more fitting for the excursion?? After driving another 25 minutes to the desert camp AGAIN we were transferred to another vehicle to go through sand. Upon arrival and exiting vehicle we were all immediately bombarded by people trying to sell us crap-head scarves, pictures etc. We were told that the free camel riding was over by 1 camel enclosed in a wire fence with a huge line to ride it, or we could pay extra to take another camel that was not in a wire enclosed fenced area. When we went inside we were then told if we wanted to pay extra(50 AED each) for the VIP area we could eat right away, but if we did not pay for the VIP, we had to wait another hour and at 740pm the 600 people that were there would get released to get in line for the buffet:( The Sheesha, henna painting we were all told was extra AED. The only thing we got for free was some tea. So after waiting over an hour in the cold being constantly harassed by people trying to sell us more stuff, they released everyone to eat which was chaotic and crazy. By the time my husband and I got up to tables from the long lines there was no chicken left and the only thing we could eat was some rice and noodles. We did not get back till after 1030pm. We were told it was a 6 hour tour and it ended up being 8 hours of a completely horrible experience. I am writing this complaint because I do not want anyone else to go through this horrendous excursion. Please do not use Ganzay for any tours for the future they are a complete scam company and it makes me very sad to know we lost almost an entire day in the beautiful country of Dubai that we cannot get back!!!!