Jan 29, 2018
As with all the tours we booked, we... - <p>As with all the tours we booked, we were picked up on time by a Toyota Landcruiser 4x4, it took approximately 45 minutes to our destination the sand dunes, we waited until all 4x4 arrived about 17in total, we then spent about 30 minutes racing around the dunes in convoy, which was great fun and very exiting. We were then taken to the nearby desert camp where we experienced a nice meal with free soft drinks and entertainment, to be returned safely to our hotel.<br/>
The Dhow dinner cruise was a pleasant experience the following evening, which included transport to and from the Dubai Creek and a river cruise with a good dinner and free soft drinks, as we noticed everywhere,alcohol is very expensive in Dubai.<br/>
On this holiday we planned and booked 5 trips with Viator in 3 different countries, all were value for money, we were picked up on time on each occasion, planning and booking ahead certainly takes the hassle and stress out of the holiday, and I suspect to is cheaper than waiting until you reach your destination. I will use Viator again in the future.</p>
Review provided by Viator
Aug 25, 2017
Great experiences, food on both... - <p>Great experiences, food on both trips was excellent. Would definitely recommend these as a must do in Dubai.</p>
Review provided by Viator
Jun 11, 2017
Definitely do this when you are in... - <p>Definitely do this when you are in dubai. So much fun and the dinner and dancing under desert skies terrific</p>
Review provided by Viator
Apr 4, 2017
This was a great experience. Just a... - <p>This was a great experience. Just a warning, it's a bit of a car ride out to the desert site. Be prepared for an hour or more drive - once you finally get there, it's a lot of fun. </p>
<p>The dinner was very nice, but again, a warning, the boat cruises the creek, not the bay. If you're looking for amazing city views, then you are in the wrong part of the city! Still, it was a nice night out and the food was very good.</p>
Review provided by Viator
Mar 19, 2017
brillant and really enjoyed trip and... - <p>brillant and really enjoyed trip and fast safe driving in Desert. Helen Deane</p>
Review provided by Viator
Feb 15, 2017
We loved both the Desert Camp... - <p>We loved both the Desert Camp Experience and the Dhow Dinner Cruise. I really don't think that anyone should leave Dubai without experiencing both of these activities. The Desert Camp Experience was great. The 4x4 ride is a bit wild but really fun. The dinner and entertainment was authentic and enjoyable. The Dhow Dinner Cruise was lovely. A really nice activity - especially if you are looking for a quiet relaxed evening.</p>
Review provided by Viator
Feb 14, 2017
Had an amazing time. Yes! will... - <p>Had an amazing time. Yes! will recommend this tour 100</p>
Review provided by Viator
Jan 28, 2017
A hell of a ride! Such a thrilling... - <p>A hell of a ride! Such a thrilling adventure. Dinner with the entertainment was superb as well. Thoroughly enjoyed ourselves.</p>
Review provided by Viator
Jan 8, 2017
This trip could have been better if... - <p>This trip could have been better if we had a good driver. Ours was obnoxious from the get-go, he was fussy with bringing my things in his suv. When we reached the desert, the other drivers were bashing the dunes more than our driver, ours was very subtle and was no fun.<br/>
He also charged more for dropping us back to another part of the city while the tour includes a drop off at a point of our choice. Also, when we had booked for this package we had a dinner cruise, was that a waste of money or what. The cruise was a joke, the food was bad, service was terrible. Overall this package was not worth what we had paid for. There are better companies out there, so try them.</p>
Review provided by Viator
Mar 9, 2019
Waiting 1 hour, Left at Hotel, No refund, Did exactly what we were told to do. - Let me tell you in great detail my experience with Alpha Tours. First of all, my friend and I were on a 20-hour Emirates layover and thought it would be nice to go on a desert safari tour. We found Alpha Desert Safari Tours, they had decent ratings, so we booked them. They sent us an email which told us to wait in the lobby of our hotel and someone would pick us up between 3 and 3:30pm and asked what our preferred method of communication was, which I responded email. So naturally at 2:50pm I was waiting in the hotel lobby for somebody associated with alpha tours to show up. When it got to 3:30 and I had not seen anybody in the lobby looking for us or asking us if we were waiting on the Alpha Safari Tour, I assumed that they were running a little late and we were okay with that, although we were getting anxious and continued to wait at the very front of the lobby. At 4pm when I hadn’t seen anyone, received an email, or heard our names announced, I asked the concierge to call the office number for me. When I spoke to the Alpha Safari front office, they said that their driver was Mohammed Salin and he was indeed at the hotel. They said he left a message with the cashier and called my hotel room. This made no sense to me because first off we were told to wait IN THE LOBBY and secondly I indicated email as my preferred form of communication and I was constantly checking for an email from them while I was in the lobby. But most surprising was why the driver had not said anything to us while we were there. We were the two guys staring at the door waiting for anyone who was looking for someone for OVER AN HOUR! When speaking to the Alpha Desert Safari I let them know exactly what had happened, and the first thing the man on the phone said was that we were not there, which was in fact a lie. We were in the front of the lobby the whole time because we didn’t want to accidentally miss our trip, which is ironic. Then he told us he called our rooms, which I had to remind him of our instructions to let him know that it did not make sense. He then tried to blame the front desk for not working with their company which was also a lie, the man running the concierge was the most helpful person to me in the situation and even defended Alpha Tours. Despite me explaining to him that we were leaving at 3am that very night the only thing he offered was to let us on tomorrows tour which was 12 hours after our flight leaves Dubai. We asked if they could simply send another driver and they refused. This was a waste of a lot of money that I will never see again. While at the Copthorne Hotel I saw they had their own Desert Safari Tour Company that very distinctively dressed. If I could do it again, I would take my business to these people. I am sure they are better at their jobs than these people.
Review provided by Tripadvisor