Sep 14, 2024
Great experience and wonderful tour!!! - The tour was awesome! The driver was attentive and pointed out various attractions and stopped to take photos of me. He was responsive and very flexible. I enjoyed my private tour! They communicated with me on WhatsApp to confirm pick up and drop off prior to the tour. I would highly recommend their service!
Review provided by Viator
Mar 6, 2024
Dubai Tour - It was a really good tour. I liked visiting the gold souks and the mall. Our tour guide, Hamza, did a really great job of showing us all of the main parts of Dubai.
Review provided by Viator
Dec 26, 2023
great Dubai - Agreeing on the content of our tour, the pick-up time and the pick-up location before the start via email and WhatsApp worked excellently, even though we had some different wishes than stated in the description.
The organizer and the guide were very flexible and accommodated our wishes.
We saw even more than we expected.
The tour was great.
Review provided by Tripadvisor
Dec 19, 2023
Nice day tour - Excellent trip. All credits to driver and tour guide mr Hamza. He was nice, courteous, professional and on time. Has lot of knowledge about the city and places. We all enjoyed it fully and very happy. We covered almost lot of the main attractions.
Review provided by Viator
Aug 13, 2023
Great and memorable experience - For starters we would not have booked this tour as previous reviews put us off. The whole experience is actually based on the driver/ your guide. So you have to pray for a good one which by grace we did get an excellent person- ShajiKalesh- God bless him.
He had the greatest patience and helped us cover all the tall list we planned and more. That is most of the famous landmarks. We got out of the car to take billions of pics.
We were a team of 5 with one 14 year old special needs daughter who was not great at walking fast and yet still able to achieve all we planned.
Great experience and we recommend this tour to everyone but first pray for a good guide that would be sent out to you so you can be more comfortable to assist you on your other planned activities for the rest of your stay.
Review provided by Tripadvisor
Jul 14, 2023
Dubai Private City Tour - Muhammad was an excellent guide & driver! Saw so many sights like Burj Al Arab, Burj Khalifa, and the Dubai Mall!Book him if you can.
Review provided by Tripadvisor
Jan 24, 2023
Terrific Tour of Dubai - An excellent overview of Dubai in one day with a very knowledgeable and eager to please guide, Raman, who went out of his way to help us see sights that were not on the normal itinerary.
Having lived in Dubai in the late 1970’s we were eager to see the old Clock Tower roundabout and the Creek area. The tour brought back some wonderful happy memories!!
Review provided by Tripadvisor
Jan 18, 2023
This is the way to see Dubai - Our guide Ramon was excellent and the service allowed us to set the itinerary but they wanted extra payment to take us to everything we had on our list even though the whole itinerary was in town and completed in the 8-hour allotment. The guide was very accommodating to my handicapped wife.
Review provided by Tripadvisor
Jan 6, 2024
Did not met my... - Did not met my expectations , taking in account my past tours with Viator
They only took us to places left us there for some time, no explanations nothing , also they did not offer us water which is always included so we had to buy it!!
Review provided by Viator
Feb 17, 2023
Worst Tour We Had - The worst city tour we have experienced. The driver who was supposed to be the guide also was 45 minutes late. He was just a driver but definitely cannot a guide because he does not speak English. We thought we booked this tour with Noor Al Hayat Tourism through TripAdvisor but the driver who showed up identified himself by another agency name. I asked if he’s from Noor and he said no when he approached me. So he went out of the hotel door and texted me to find out who he was supposed to be touring. My cell picked up so that’s how we found out he was our tour.
As a driver, he was good. As a guide??? He did not know a thing nor could he converse with us in English. We couldn’t wait to get rid of him but we needed to get around so we needed him as a driver.
I have never been stirred in the wrong direction using TripAdvisor reviews before. I have been around the globe a few times and TripAdvisor is one of my go-to resources but now I have experienced 3 bad ones that I have booked through them. All of these operators were in the Middle East. The language barrier and unqualified guides seem to happen more in this region. TripAdvisor/Viator need to step up and do checking & screening on tours & operators they list or their credibility will suffer. Buyer beware.
I am asking TripAdvisor now if they screen the tours and tour operators listed on their site because this was not the only operator that subcontracts to another that I have experienced. So you think you’re hiring a tour or operator based on good reviews you’ve read about them only to find out, it might be somebody else who will show up!
Review provided by Tripadvisor