Aug 5, 2024
River fun - Had a great time our guide,Amy who did most of the work with our little crew. She was cheerful, was willing to answer questions, n give some history about things along the river.
Review provided by Viator
Jul 14, 2024
Perfect 1st Time White Water Run - Awesome experience. Nevin, Zach, Rachell, Aimee & Kelly were all fabulous. First time rapid ride for us, not the last with this group. Thanks for a great day.
Review provided by Tripadvisor
Jun 30, 2024
Highly recommend! - Aimee was our guide and she was fantastic!!! We brought our three kids, ages 11, 9, and 7, and they did great! The Splash and Dash is perfect for first timers and kids. Great rafting company, great guides, great people. We felt very safe and had an awesome time.
Review provided by Tripadvisor
Apr 28, 2024
Great Day on the River! - Veronica was an incredible guide! Had a great time going down Class 2s and 3s. Everyone was super easy to communicate with and really flexible with weather. Rover was stunning. Couldn't have asked for a better trip!
Review provided by Tripadvisor
Mar 13, 2024
Local Treasure! - Durango, Rivertrippers & Adventure Tours are a local treasure here in Durango, Colorado! Not only do they provide an amazing experience and adventure for other clientele. They are generous and supportive of their local community!
Review provided by Tripadvisor
Jul 15, 2023
Great ride great staff - The 2.5 hour trip was perfect. The river had good rapids we got good and wet. The 7 mile 2 and a half hour trip was good especially if you are older. The river beats you up a bit if its running good. It was the day I went, The guides were friendly and professional. They made for a great ride. If you pay attention they will get a good pic of you from the bridge as you pass under.
Review provided by Tripadvisor
Jul 27, 2023
Fun experience for first-time rafter! - They didn’t waste a lot of our time getting gear and riding bus to entry site or back after the trip which was really cool. Our guide Brandon was really chill and did a great job guiding us safely down the river. The river was a bit tamer and slower than what I expected so we were able to jump out of the raft and cool off. There were a few small rapids so my daughter who was a first time rafter got to experience a couple of mins of challenging water at the end which we all really enjoyed. It was a fun time and worth the money.
Review provided by Viator
Jun 23, 2024
A little too slow to start for us - We did the splash and dash trip. Our guide Otter was amazing. We bought the vip package but was advised by guides that the jacket would make us so overheated so opted not. The later 1/2 of the trip was amazing. Full of adrenaline, lots of fun, solid rapids etc. The lead up though dragged on and was boring and full of mayflies (realize this is nature and out of their control). We’re avid adventures, paddle down our salt river all the time. We were looking for more consistent adventure and had to wait for it till the very end. It’s the nature of the river but wonder if there isn’t a better section to jump in for more consistent rapids throughout the whole journey. All in all they were very thorough in their safety training and guiding. Everything was well maintained and clean.
Review provided by Tripadvisor
Jun 30, 2024
Crammed too many people into the rafts. Very disappointed. Do not recommend. - They put way too many people onto each raft. There's not even room for your legs to fit between the tubes. People were falling into our laps and leaning on us which was awkward, uncomfortable, made it so you can't paddle, and it was just not at all what I was wanting. This company is all about money and not about a good experience for the guests. They should remove a full tube from the raft and have less people. Very disappointed and I would not recommend this company.
Review provided by Tripadvisor
Jul 31, 2023
How not to earn 5 stars - I regret picking this company to go rafting with in Durango.
Before the trip, I received communications from them where they were prompting for tips, and wanted 18% to 22%. Businesses typically make a pitch for tip at the end of the adventure, but we haven't even arrived to Durango yet.
Arriving at their checkin station, we found big tipping barcode sheets taped to almost all of their tables there.
We got on their bus for the ride down to the river, and inside the bus, there were signs for tipping the guides posted inside the bus.
Finally, there was a shout-out that you can't over tip the guides at the end of our trip.
No. Not final. Back in my hotel room, I received text and email with link to tip the guide. (I already used their barcode and tipped our young guide 20% at the end of our trip. Even-though I did not like this company, I did not want to take it out on our young guide, whom I liked.)
Durango mostly cater to the domestic crowd...we already know how to tip, and some of us are really good at it.
Besides tips, they want something else too...their 5-star reviews.
Our guide told us that they have a competition among the guides, if they get the most 5 star reviews, (so we must name our guide in the reviews), then they get $10 extra dollars in their pay check. We heard two other guides nearby giving the same pitch to their paddlers.
So, in addition to tip requests, after the trip, we got text and email to leave them 5-star reviews, but nothing short of 5 stars.
Well, I wish I had known these about this company. I picked to go rafting with this company because they have 200+ 5-star reviews.
I felt cheated. 5-star reviews ought to be earned, not arggressively cultivated in this manner.
I wish that I had picked a rafting company that treated their guests with more respect, and certainly not a walking wallet and marketing tool.
We only spent 2.5 hours with this company, which yield about one hour floating on the Animas river, yet they have tirelessly bombarded me with texts and emails for tips and 5-star reviews. We are back in California now. I just got yet another email from them today asking for 5-stars, and nothing short of 5-stars. But this is not the way to earn 5 stars.
Review provided by Tripadvisor