Unique experience with an amazing view - We had an amazing time with our guide, Fred. He provided details about the volcano and the area. He was super nice and took photos of our family as we paddled out toward the volcano. Would highly recommend this experience.

Excellent service - From the reservation the staff was very attentive and quick to respond. They cleared up all doubts and sent information. The equipment was in excellent condition. They were very kind. They adapted to the needs and were always willing to help.

Amazing volcano views on Paddleboard - Amazing views of the volcano on the paddle boards!!! Best views of the volcano from our trip. Very friendly staff with helpful tips. Also fair price. Highly recommend!!!

Unforgettable tour! - Excellent service, very attentive and very willing. The options are very varied and the equipment is in good condition

Incredible vacation - The combo of activities we acquired was incredible, we are nationals and we left very happy, it was more than expected, we will definitely return to enjoy more activities

Picturesque, and very fun - The other people in our kayaking group didn't show up so it was just me and my partner, and Leno the instructor. He gave us lots of info about the Lake as we paddled and drifted along, and was very personable and friendly. This was our favorite activity we did in Costa Rica, hands down.

Paddle boarding at volcano - Nice activity. Weather didn’t cooperate as we couldn’t see the volcano due to heavy clouds. Guide was a nice guy.

Thumbs up - Our guide Marlon gave us a good tour and helped us look for Cayman and birds. Kayaks were ready in the water and bathrooms available before and after. Overall enjoyed.

This was a poor time on Lake Arenal - This was not a good experience. The only thing keeping this from a 1 star rating was the guide was friendly. The guide gave us no instruction prior to getting into our kayaks. Once we were all in the water he proceeded to take off as if he was doing his own workout. He never looked back to check on our group. At times he was a speck on the horizon he was so far away from us. It started to rain and the wind was whipping us to the point it was very difficult to row the kayaks. The guide didn’t care. He just made a beeline for the shore and offered us a measley powerbar at the halfway point. We were exhausted. He didn’t really tell us anything noteworthy except that the lake is manmade. 2 hours wasted. And that was a significant Uber ride to get there and back from La Fortuna. The worst experience we had in Costa Rica. Not because of the kayak experience per se.. but the “guide” was anything but. I would’ve rather spent the $55 on food that gave me food poisoning than do that again.

Didn't go but got charged. - I told them 3 times we were not going which they acknowledged. They still charged us! Booked through Viator but couldn't get through to them to cancel.