Ethiopia, a great place with amazing people, - I am writing to express my heartfelt appreciation for the exceptional service and assistance provided by your employee Maria during my recent experience in booking travel to Ethiopia different cities for me and my family members. . there onsite team very helpful even if any on demand changes in itinerary is required. overall i am very happy with tour guides as well as sales & onsite team thankyou

One of the best travel experiences in my life - probably THE best - This trip was the birthday present for my 18 year son. He chose the destination and it was beyond all expectations. The organisation was flawless. Rahwa from HQ did full coordination and nothing was left as a surprise. And all staff did a wonderful job. Open to any proposal, flexible, informative, accommodating, .... The destination is one of the most beautiful nature I have experienced after having visited 64 countries. This trip is full of superlatives.

Every tour was wonderful, Every transfer was on time! - We ( two couples) spent an incredible week in Ethiopia. We planned the details with this tour agency. Every detail was great. The hotels all met our requests with friendly staffs and great locations. Our guides were all terrific, fun, knowledgeable, and caring.. Every tour was wonderful, Every transfer was on time.

The excursions were excellent, without exception. - We had a great trip in a beautiful country. From the historical Rock Hewn churches of Lalibela, The Amazing Simien mountains to the Danakil, the excursions were excellent, without exception. From the beginning, our travel designer had a good sense of what we would like and matched us with the right activities.

Overall I thoroughly enjoyed the whole trip so much. - The whole trip was very well organised. The travel agent at the ETT office, put together a very comprehensive itinerary that covered all the places I wanted to see and more. The our guide and the driver were very courteous and helpful and struck the right balance between being informative and not engaging in conversation. Overall I thoroughly enjoyed the whole trip so much.

Absolutely Perfect - The travel planner and the group at this travel company helped us with our trip to Ethiopia. They really listened to what we wanted out of the trip and found places that met our goals. Our travel planner were always available by email or phone. They always answered our questions quickly and thoroughly. We were especially grateful for their expertise and help throughout the trip.

Everything went smoothly. - I can't say enough about our travel designer and our wonderful vacation! Ethio Travel and Tours organized everything according to our need, everything we planed was included in the trip.

ETT provided amazing service... - The travel designer provided expert advice to us during our trip planning and followed up with excellent guides, lodging suggestions, and logistical arrangements. We couldn't have been happier with the service provided for us

This one was truly one of the best! - We were so impressed in this our second trip with Ethio Travel and Tours. Connections and transportation were always ready. Guides were adventuresome, but not careless. The adventure and fun were as good as we hoped for for we adequately-conditioned. Will definitely look to Ethiopia again! Being able to surround yourself in their culture was pretty eye-opening. I will never regret going on that trip no matter how hard it was to say goodbye. Not only did I get to see, taste, touch, and hear many, many unforgettable things there; it changed me as a person. I highly recommend going if you are interested and able.

Disorganised and poor value for money - Disorganised, poor value for money, rude guide, long long journeys on rocky roads but amazing sights of the Danakil Depression were breathtaking. This tour is poor value for money! I paid £1,153.63 ($1500) plus, my internal flights which weren’t refunded, for the 6 day tour expecting a small group experience. For 3 days of the tour there were 11 people, none native English speaking. The schedule was disorganised, for example the first day of my tour I had to wait 3 hours in a roadside cafe for another guest to arrive which meant I was unable to do the hike on my itinerary in the Simien mountains which was hugely disappointing as we had made a 6 hour round trip to do this. Different people joined for different parts of the tour. On day 4 I was told to be ready to leave at 9:30am then at 8:30 told we were leaving at 9am. I didn’t get time for breakfast then We didn’t leave until 9:30 anyway. When we were on excursions it was very disorganised, running out of time so having to hike very fast in high temperatures to make up time. The itinerary completely changed for 10 people to accommodate a late arrival. The quality of accommodation is appalling. In the hotels in Gondar, Lalībela and overnight in Semera. Taps not working, wires hanging from the wall, in the bathroom there was a missing ceiling tile with a pipe sticking out which dripped water into a bucket on the floor, nearly overflowing. Camping was a mattress on the floor in the open air without a sleeping bag, pillow or toilet. Due to the poor organisation and communication I expressed my concerns about making it back for my 5:35pm flight on the last day as this was a 7 hour drive from where we were staying with the changed itinerary The guide publicly humiliated me and told me to stop interrupting her when I tried to establish what time we were leaving. The group leader in Semera was rarely present and did little effective communication or interaction with the group. When she did accompany the group She was more interested in having her photo taken than looking after guests, I heard her saying to everyone ‘ let me get front and centre as I’m the boss lady’ When we hiked up the mountain in the dark at sunrise she went so quickly I couldn’t follow her footsteps and fell over. I’m an experienced hiker and asked her several times to slow down and check in on the group. After a long day getting up at 5am We were supposed to have snacks in the late afternoon but they didn’t materialise and she disappeared. She seemed to prefer smoking and hanging out with the guides and drivers than looking after guests. Booking through viator I paid twice as much as others on the tour. I’ve booked many tours through viator which have all been excellent. This one was overpriced, disorganised. disappointing and the Semera guide rude. The drivers in Semera were excellent - very long drives on rocky precarious roads. The guide in Lalibela was also excellent. Very knowledgeable and courteous. The experience in Gondar was difficult and intimidating with different people jumping in and out of the vehicle at different points on the journey, shouting and arguing and at one point we forcefully had to close the door and drive off. You will find it normal to be accompanied by armed security but the sights in Lalibela and the Danakil Depression were worth the risk.