We offer small group transportation services. Our team will take you to the service center and guide you through the Ice Museum and Hot Spring area. You won’t be left alone; we will assist you with your belongings if needed while you explore the Ice Museum. We not only provide transportation but also exceptional tour guide services.
We offer small group transportation services. Our team will take you to the service center and guide you through the Ice Museum and Hot Spring area. You won’t be left alone; we will assist you with your belongings if needed while you explore the Ice Museum. We not only provide transportation but also exceptional tour guide services.
- Guests will be picked up from their hotel or can meet at the designated meeting point.
- Chena Hot Spring Resort is located approximately 60 miles from Fairbanks, with a travel time of about 1 hour and 20 minutes each way. Departure is scheduled for 10:00 am.
- Upon arrival, the tour guide will escort guests to the Hot Spring area, where they can…
- Guests will be picked up from their hotel or can meet at the designated meeting point.
- Chena Hot Spring Resort is located approximately 60 miles from Fairbanks, with a travel time of about 1 hour and 20 minutes each way. Departure is scheduled for 10:00 am.
- Upon arrival, the tour guide will escort guests to the Hot Spring area, where they can sign the waiver and enjoy the hot springs. The hot spring pass is included in the package.
- For those interested in the Aurora Ice Museum Tour, tickets can be purchased at the service desk for the 3 pm tour. Tickets are not included and it is highly recommended to buy them online through the Chena Hot Spring official website in advance during the holiday season. The Aurora Ice Museum is the world’s largest year-round ice environment, constructed from over 1,000 tons of ice and snow. Completed in January 2005, it maintains a cool 25° Fahrenheit (-7° Celsius) inside. The tour lasts about 45 minutes, and guests can enjoy an Appletini served in an ice glass.
- After the tour, guests should meet the tour guide at the service center or in the car between 3:45 pm and 4 pm to return to Fairbanks. Punctuality is appreciated.
- Guests will be dropped off at their hotel or the meeting points.

- Indoor and outdoor heating pool
- Use of locker
- Hot Spring Pass
- Indoor and outdoor heating pool
- Use of locker
- Hot Spring Pass
- Gratuities
- Aurora Ice Museum Ticket is not included. You need to purchase at the front desk
- Please note the outdoor hot spring lake is only for 18+ (Adults only).
- You will need 2 quarters for each locker, there is an exchange machine at the reception.
- Appletini needs to be purchased at the front desk, 21+ only.
- Gratuities
- Aurora Ice Museum Ticket is not included. You need to purchase at the front desk
- Please note the outdoor hot spring lake is only for 18+ (Adults only).
- You will need 2 quarters for each locker, there is an exchange machine at the reception.
- Appletini needs to be purchased at the front desk, 21+ only.
- If you need child car seat, please request upon tour starts
- We have space for folded wheelchair in the back, please ask before you book
- Please talk to your provider if you have more concerns
- If you need child car seat, please request upon tour starts
- We have space for folded wheelchair in the back, please ask before you book
- Please talk to your provider if you have more concerns
For a full refund, cancel at least 24 hours before the scheduled departure time.
For a full refund, cancel at least 24 hours before the scheduled departure time.