Best of Florence - It was.very difficult to understand because.of his heavy accent but he was very nice and informative.

Must do tour - A great way to explore Florence! Our guide Isabella was very knowledgeable on the history of Florence and the monuments along the walk. We’ll worth the taking the tour if you are short on time and/or understanding the layout of the old town.

A very enjoyable tour - Natalia was a wonderful guide. She brought the city to life with stories of the history of Florence. She gave us lots of information about the places we should visit, and some suggestions about shopping and dining.

Begin with a tour - We enjoyed our tour of Florence. Learned a lot of things that we would not have picked up on our own. Great way to start our trip.

Enjoyable experience - I really enjoyed this tour but I’m giving it four stars because the itinerary for the tour has changed and the description hasn’t been updated. There were a few stops that are no longer included in the tour, including the stop for gelato. Once the tour guide announced the tour was ending, I asked about the stop for gelato and she told me that was removed from the tour.

Very impressive buldings... - Very impressive buldings and bridge crossing. Tour guide very knowledgeable, however a little too much info for me.

Do better in the future. - Guide seemed a bit new at this. Hard to follow, with her words, and physically; keeping up in a crowd.

Terrible experience - The tour guide was awful! I took this tour 10 years ago so I have some thing to compare it to. Her English was difficult to understand. She didn’t explain the history of Firenze on a walking tour. It was a standing tour talking about the Duomo. She didn’t talk about the statue of David that we saw and didn’t give us the history of the Ponte Vecchio bridge. We didn’t get our gelato as stated on our guide sheet and she dropped us off at a different point than our guide sheet said . This woman should not be a tour guide.

It was a total bust. - Unfortunately I couldn’t understand what she was saying. Her accent was so strong that I could have enjoyed on my own better. She told another 4 people who were from Brazil and she said she didn’t have enough ear pieces. Then she never gave out ear pieces. My wife knows Spanish and was able to communicate some with her. It was a total bust. This is our 6th-7th tour in Italy so we’re not inexperienced.

The tour guide was nice... - The tour guide was nice but we couldn’t understand her at all due to thick accent. In addition, we lost her 4 times in 2 hrs :( She never looked for her group and keeps walking like she’s in her own world