Jan 14, 2025
Excellent tour! Highly recommend. - Richard (and Heartbeat Madeira) were excellent - why?
1. Comprehensive - Went to everything on the schedule (I read some reviews and they didn't get to everything and I particularly wanted to go to Fanal. The tour went on a bit longer because of this but I wouldn't have been happy if we missed Fanal which was at the end of the day.
2. Awareness of "the comforts". Provided water in the car, two breaks for local drinks, and pointed out good toilet facilities to use. Note for those who don't drink alcohol - there is a local drink Nikita which is outstanding imho - like a milkshake with pineapple and passion fruit. Richard also pointed out good places for lunch in Porto Moniz.
3. Only 8 people! Some tours take a lot more. We had four couples and we are keeping in touch with one of them.
4. Extremely knowledgeable with a great command of the English language. We learned a lot about the island and my husband also asked about politics, etc. Richard was able to answer everything!
5. Great communication - you will get a thorough email explaining everything.
6. Kindness - Richard dropped people off at the end of the tour at their accommodations. He goes out of his way for people to have a great experience. He translated what was said in English to Spanish as one couple was Spanish.
We enjoyed this tour so much, we booked a private tour for another day to see some of the places we wanted to. That was fantastic as well - so ask if you have particular items you want to see (a bit more expensive but if you have limited time like we did you might consider it...).
Review provided by Tripadvisor
Nov 23, 2024
Amazing small group tours of Madeira! - I had absolutely incredible 2.5 days with Richard and Katrin’s Heartbeat Madeira. I did three different tours: the west, the east, and the south. All three tours were nothing, but excellent!
Unlike other companies, Richard’s tour has a max of 8 people per tour in a comfortable van vs. jam packed jeeps. I got lucky and had one day of just myself and other two days with another person. I got personalized attention throughout the trips.
As a Madeira native, Richard showed thorough understanding of the island and every location we visited. He knew backgrounds and history of every place. I highly recommend Hearbeat Madeira to anyone who wants to have small group tours of the island!
Review provided by Tripadvisor
Nov 15, 2024
Great day Fabulous tour guide - What a great day we had. Richard from Happy Tours was truly exceptional! When faced with unfavorable weather, he chose new routes. Even though this was our sixth visit and we had seen a lot already, Richard revealed some fascinating new spots we hadn’t encountered before. He is not only knowledgeable but also a wonderfully friendly and charming person. Will definitely be booking again next year, so see you November 2025 Richard and thanks again for a great day.
Review provided by Viator
Sep 29, 2024
Best decision - Simply indescribably warm, very informative and unique. Whether it's a poncha course at a local, dinner at a paradise spot , Westside tour , São Lorenço... there are no better guides than Katrin and Richard to explore this beautiful island. The additional extras like homemade picnic, a typical pastry in between or a bica or poncha .. we have not had that yet with any other provider .. we have seen a lot and yet there was time for self-exploration in between or a refreshing dip in the sea or natural pool.
Your concept is great.. keep it up 👍🏼😎🫶🏼
Review provided by Tripadvisor
Sep 1, 2024
Don’t miss the Heartbeat of Madeira tour - Highly recommend this tour and Heartbeat Madeira. They were responsive and provided excellent communication. The time allowed at each spot was well organized. We were able to see all the sights and Richard was knowledgeable of the area’s history.
Review provided by Tripadvisor
Aug 7, 2024
Perfect day! - The tour was fantastic with all those locations and also very informative. Richard our guide was amazing, had a great sense of humor, told many stories abut the island and the nikitas at the end were super tasty! Thank you very much for this experience.
Review provided by Viator
Jul 2, 2024
Madeira nel nostro cuore! - We left for our tour with guides Richard and Katrina, friendly and available to give information about the places and history of Madeira.
First stop Achada da Cruz, we took the cable car with the 98% gradient and a spectacular view of the cliff overlooking the sea. Richard and Katrina offered us a coffee explaining the difference between bica and garoto.
Second stop, my favorite, the natural pools of Porto Moniz... my favorite place in Madeira! Wonderful place where we bathed in a beautiful natural setting of volcanic rocks.
Third stop is the enchanted forest of Fanal, then Ribeira de Janela which with its stacks looks like a lunar landscape and Seixal with its black sand beach and waterfalls.
On the way back we stopped at a typical bar to drink a poncha all together!
Thanks to Richard and Katrina for the unforgettable day!
Chiara and Beatrice (from Italy!)
Review provided by Tripadvisor
Jun 7, 2024
Amazing places, guide and day - I spent a full day on the northwest coast of Madeira and it was a great tour. Richard is an excellent guide and introduced us to the history of the island and many of the towns and places we visited. We spent the whole day traveling, visiting many beautiful places and tasting the traditional poncha drink at the end of the tour. The most wonderful experience, I will definitely recommend it to friends who want to visit the island.
Review provided by Viator
May 25, 2024
Superb discovery of Madeira and its treasures thanks to heartbeat Madeira (Richard) - If you want to discover Madeira, you can trust Heartbeat Madeira. We experienced 2 excursions, a discovery of the north of the island and another for the south, it was 2 great experiences. Richard loves his island and that is feels immediately, he is very friendly, always smiling, punctual and a good driver and attentive. He shares a lot and explains to us the history of his island and the different stops are always extraordinary, breathtaking views. Special mention for the bottle of water, the coffee at the start and the glass of friendship offered at the end of the day
Go there without fear, you will not be disappointed and you will recommend it too, I am sure.
Joachim (May 2024)
Review provided by Tripadvisor
May 14, 2024
Can’t miss this tour when in Madeira - We had the best time with Richard and would highly recommend this tour. He was insightful and funny and was a great driver. Achadas de Cruz has such breathtaking scenery, Porto Moniz was a beautiful little town, and the Fanal Forest was so eerie and mythical. It was sprinkling in Seixal so we didn’t get to fully enjoy that but that is what you get with Madeira weather.
Review provided by Viator