• Penang International Airport - Airport staff will be present in the paging area holding a sign with your name. This area is located at the Exit Gate in the Arrival Hall, following the Baggage Collection Area and Customs Check Point.

Additional Note: It is advisable to locate your airport representative at the Exit Gate in the paging area.

Important note: Our driver will wait at the airport for a maximum of 30 minutes. Travelers must coordinate with the driver before departure. Without prior communication, the driver will not wait beyond this period. Travelers should share their phone or WhatsApp number for seamless coordination.

Each passenger is allowed one suitcase and one carry-on bag. This transfer service is not wheelchair accessible. Depending on availability, the vehicle provided may differ from the one shown in the photo.

• One-way Airport Transfer
• English Speaking Driver
• In-vehicle air conditioning
• Airport Paging
• Hotel drop-off
• All taxes, fees and handling charges

• Personal expenses
• Meals and beverages
• Excess luggage charges (where applicable)
• Guide fee

Relax and unwind as you enjoy a seamless transfer from Penang International Airport to your hotel in Penang. Your driver or guide will meet you based on your flight’s arrival time, allowing you to take in the beautiful Penang Island scenery on your way to the hotel, stress-free.

Please ensure you include the following details in the “leave a comment for the local supplier” section:
• Airline
• Flight Number
• Arrival Time
• Hotel Name
• Hotel Address

Important note: Our driver will wait at the airport for a maximum of 30 minutes. Travelers must coordinate with the driver before departure. Without prior communication, the driver will not wait longer. Please share your phone or WhatsApp number for smooth coordination.

Each passenger is allowed one suitcase and one carry-on bag. This transfer is not wheelchair accessible. Depending on availability, the vehicle provided may differ from the one shown in the photo.

• The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
• Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator. prior to travel to confirm if your excess luggage is acceptable
• littering & smoking is prohibited inside the vehicle
• FOR AIRPORT PICK UP: Upon arrival at Bangkok Airport Meet and greet by our representative and transfer to Hotel=Notes: Max waiting time for arrival transfer is 90 Minutes from Flight Arrival Time.
• Please look at the exit gate area and look out for our representative who will hold a A4 Size Placard with your Booking Guest Name Stated at Arrival Hall Paging Area.
• Please call us on your own should you face any challenges. If last minute booking (less than 6 hours, please call hot line no.
• Surcharges additional 50% for pick-up services between 2230hrs – 0630hrs, Direct pay to driver.
• Additional charges may apply for out of Penang Island Hotels & outside Georgetown city, Amount Depend on drop of point

For a full refund, cancel at least 24 hours before the scheduled departure time.