Nice guide, Amanda. - Amanda and James Good trip, perfect for several places a day, beautiful guide, generous, well explained, loved, driver is also serious about work, worth a day trip

To be amazed - Spectacular town that is worth a walk along both the banks of the Avon, and inland, enjoying the view of old buildings maintained really well. Extremely clean town.

Enjoyable - Very good trip just felt a little rushed in the Cotswolds where we would have like to spend more time. Couldn’t really enjoy a walk or a meal as the service isn’t fast but the walk back to the bus was very long.

core memory - really nice photos. our guide , elieenwas very informative and social with us. mario or should i say super mario , was an expert behind the wheel.

Golden tour - Eileen and Mario were great. Informative and interesting tour. Lots of time for photos. Long day would be better being returned to London station where we got on not dropped off at Gloucester underground station.

Would pick another tour - Was a very rushed tour and I felt quite herded around at time. Great scenery but barely anytime to have a proper look at the places we stopped

Beautiful, but rushed. - The sights were beautiful, but the tour was really rushed. It would have been better to have had more time in each location. We spent a lot of time walking to and from the bus to get into the locations as the bus had to park far away. Bathroom facilities were terrible! The last village in the Cotswolds was so pretty, but it was dark and everything was closed by the time we arrived. Our tour guide Oliver was fun and our driver Lucian did a great job keeping us on time. The pick up and drop off should be in the same place. This made things a bit complicated for some people on our tour. I would like to definitely go back to see more of Stratford-upon-Avon, there was so much to to do and see here. The town is adorable with great shopping and coffee shops. Unfortunately no time to see or do much. Even the Shakespeare part was rushed and had line ups to see things, even with a pre booked tour Cotswolds, not easy to get to. Definitely needs more time in each place to really enjoy it. I suggest not combining these places. Do them separately to maximize the experience. If you have mobility issues, this tour is not for you.

Cotswold/Stratford up Avon - The Cotswold are beautiful. Our guide, Dolly, was not friendly and provided minimum information about what we were seeing. At the conclusion she told us we should have taken another tour! That aside the villages are the quaint English ones you read about. There is a lot of driving involved so be prepared. It is basically a tour to see the highlights but not to explore them with any time. I would like to have had more history about the Cotswolds and life in the villages as they evolved. One tip is grab a pasty and continue walking around the village to see the sights instead of sitting down.

Bad employees and bad customers service and unsafe tour - Order Reference CBTDJY84 This Tour was a total disaster We were 4 people altogether 2 couples We bought 4 premium tickets with everything included About the Tour guide whose name was Lisa. The Tour guide saw our premium tickets but still told us to go inside the bus and take any seat at the back or in the middle because she already gave our seat to some other person. So we not knowing what’s going on went and sat on the seats at the back where the toilet was of the bus. Shortly after some time we reminded the tour guide that we have premium tickets booked and then she told the other passengers to vacant the first 2 seats behind the drivers side and gave it to my friend and his wife. On the other hand me and my wife were told to sit behind them. The Tour guide then went ahead sat on our premium 2 seats on the left side of the driver in fact her seat was actually down just next to the driver. We informed The tour guide that those seats are probably our seats but she said that it’s her seat and she needs the full seat and kept her bag. She pulled the mic from the dash board to the passage seats which was very unprofessional and seemed disinterested. About the Driver The Driver left 3 people behind including a woman This was one of the most disturbing acts of a driver who committed this. That lady was an American who had a family in Stratford upon themes n they were visiting her as per their conversation. I witnessed the driver with no patience at all while they were trying to get in contact with them from the Golden tour office.The driver just closed the door n just drove off quick. The Tour guide was trying to explain to the drive to wait but the driver just wanted to go home as per their conversation with a don’t care attitude. The bus driver left the American lady with her family behind and just paddled faster and didn’t care about anything. I mean they didn’t even wait for 15 minutes for this lady to come. I mean how would you feel if you send your elderly family member and they just disowned them on the way. This made me worry about our safety in Golden tour bus. Our next stop was Oxford and me n wife n friends just came back to the bus about the driver leaving us behind with fear and horror full feelings My wife n my friend wife went through emotional experience due the driver attitude who had left the American lady n her family behind and thought that the driver will leave us behind as well. We did not enjoy this trip at all rather it was a Horror and wanted to get off the buss as fast as I can when we reach London. I tried to make my wife happy by joking round her to distract her from this whole drama. The Driver had this don’t care attitude just talking about his Off days.and he needs to go home quick as per their conversation Being honest the driver should be fired straight away and the tour guide should be give discipline as that American lady and her family could take you all to court because anything could happen to her because its not her home. I myself work for in the hotel industry. If I recommend golden tours and you people leave my guest behind we as a hotel will be Legally in trouble. We all witnessed this with our own eye in front of us. The tour guide and the driver ,they did not care about anybody rather just wanted to end their shift n go home as per their conversation. I am writing to you because I am deeply sad about this American lady more than my myself n my friend gone through. I hope you do justice to the bad service provided to us and hopefully the American Lady and her Family is safe n got back home safely Golden tour customer service did not help us in any way so please avoid this Tour service at all cost , very unprofessional

A Bad Guide Ruins the Day - I have booked several viator tours for myself and as gifts. I have always been so impressed with kind, intelligent and caring guides. This tour should have been the highlight of our London trip but it was the opposite because of a very negative, uninformative, uncaring guide. Our guide Dolly started our journey barking at another guest to move out of her seat & ended it by scolding us for booking a tour with too many stops. Golden Tours used a 48 seat bus for 12 passengers going into small villages. A young boy & his sister were left behind twice without an effort to locate them. Meeting points & times were unclearly communicated. The driver & guide badmouthed their company & staff the two hour drive back and because there was no background music we were forced to listen. Any information given by Dolly was then repeated by the sites guide. Even when we arrived at the bus early we were yelled at to hurry and told we were going to be the cause of a police fine. This woman should Not be a guide. As hard as we tried to enjoy our day, her negative demeanour ruined it. I will think twice before I book again.