Vergel costarricense - The first one I rode on horseback, called Gacela, was wonderful, with the descent to the beach. Group of 8 people with 2 managers leading. Great!!!!!!!

Amazing ride! Very enjoyable. - My husband and I celebrated our 30th wedding anniversary. We had an incredible time. I am not athletic in any way. I felt comfortable and safe the entire time. The ride was easy. The horses were wonderful and so gentle. The ride had a nice pace and the area was lovely. I would highly recommend this activity.

Must go! - I would definitely recommend Diamante to everyone! My kids wanted to horse back ride and we found this place online and this organization exceeded our expectations. When you arrive they take you to a reception hall that's on top of a cliff overlooking the ocean, after checking in you'll take a shuttle to you excursion (the have zip lining, ATVs, horseback riding). The horseback riding was 1 hour that took us through the forest to the beach. Our guide took photos of us on my phone for me at the start and at the beach! After the tour the shuttle took us back to the reception hall where we decided to have an all you can eat lunch that was delicious with priceless views! The buffet prices were totally affordable and so worth it.

Lovely time! - As a first-time rider, this was so much fun! Our guides were very funny, nice, and kept us safe throughout. Additionally, the views during the ride was awesome. Would definitely recommend!

Excellent horse riding trip - Excellent horse riding experience, through the forest then to the beach , then around the rest of the park , it’s seriously hot so wear lots of sunscreen and take water !! We then saw the sloths at the sanctuary, they seemed happy but I’m not so sure about all the big cats and monkeys in captivity, they had large enclosures but I don’t really like seeing animals caged like that Lunch was excellent And when we wanted to leave earlier they sent a bus straight away to take us home The driver on the way there was amazing , chatting away and telling us about the culture etc Recommend this trip We didn’t do the zip lining ( we are wimps 😅 )

Good for experienced riders if you are solo - What a great ride! I grew up riding but haven’t been on a horse in years, so I wasn’t really sure how it was going to go. It was listed as good for beginners. I rode Ranchero and he was SO well tempered. Since I was the only person for my time slot, we were able to let the horses run a bit and it was fantastic. I brought leggings to change into for riding (don’t wear shorts when riding!) and tennis shoes, but I wish I’d brought my boots because the stirrups rode up on my ankles when we got to galloping. If you’re just walking you should be fine in tennis shoes! (Don’t wear sandals)

Horseback riding at Diamanté Eco Park - Horseback riding was so fun with Arnold and Annie who took our pictures! The ride was beautiful and I loved our pictures. I do wish we could have actually rode the horses on the beach for just a little bit. It was one of the highlights of the day!

Fun horseback riding and beautiful animals - Our family of 4 (kids age 8 and 10) toured the animal sanctuary and went horseback riding. Both experiences were great and we’ll remember for a long time. The horseback riding was 1 hr and went on a mix of small trials with stream crossing, a more open road which led to the beach. In Costa Rica, we were told it is illegal to ride horse on the beach so this tour provided a nice option to ride to the beach where they stopped for great photos and then continue on the trails. Only my daughter (8) is an experience rider but the guides explained enough how to ride to the rest of us and we all felt safe on the horses. We had 2 guides on the rides and the only thing that could have improved the ride to bump to 5 stars was if the guides helped point out wildlife and plants along the ride, they didn’t converse much but did answer any questions we had. The animal sanctuary had a great mix of beautiful animals. It was a bit busy so we didn’t get to talk to the employees about the animals but the one we did was very knowledgeable and friendly. I loved the butterfly garden and my kids loved the big cats. There was much more offered that we didn’t have time to get to, zip lines etc. It is pretty isolated and a windy drive to get here but this place packs in lots of Costa Rican to-do’s in one location to make it worth the drive!

Horseback riding at Diamante. - My daughter and I did the 1 hour horseback riding after ziplining and animal sanctuary, so it was about 1330 on an overcast afternoon. The guides were professional but not very talkative. Guide provided safety brief and helped us mount up, then took pictures. Both my daughter and I have ridden before so comfortable in the saddle. Most trails were hilly so lots of ups and downs. Horses were 15-16 years old and didn't want to do much other than walk slow. My horse only broke into a trot when I was following too far behind the lead guide. Trails were typically too narrow to ride side by side. We rode down to the beach for pictures and then made a loop on trails around park. We enjoyed it, and price seemed reasonable, and well suited for newcomers to horseback riding but we would not do it again.

Misled with sales and operations team; Horrible customer experience with customer being held at fault - 1. We were staying at Riu Guanacaste and wanted to try horseback riding on Dec 27th 2024 (on the day of our travel back from vacation). 2. The hotel concierge pointed us towards the travel agents at the hotel for some good horseback riding experience. 3. We had the following 2 constraints: -> only afford an hour for horseback riding end to end and -> need to check out the hotel immediately for our international flight at Liberia When we consulted all the agents at the hotel with our time constraint in consideration. 4. We consulted a couple of agents who made it clear that they cannot accommodate that. Unlike others the agent from Diamante Eco adventure park (claimed, atleast based on below explanation) , said they could accommodate both these conditions. 5. All this conversation between the agent and I was between 8:15-8:30am on Dec 27th 2024. 6. The agent (named Jalmar , I think) said that he could accomodate us for a 9am horseback riding tour (for 1hr) if we booked our tickets in the next 5 mins. 7. The agent then made a call to the operations team and confirmed that we can be accommodated for 9am (spoke in Spanish which I could not understand) and told us that everything will be arranged and ready for us for 9am , even though it was a late booking. 8. We requested we be brought back 15mins early so that we do not cut short the rest of the group and he confirmed that again on the phone and said yes. He also mentioned that we would have a separate guide to accommodate the shorter tour. 9. With all this assurance, we booked our tour (party of 4) at 8:32am at Riu Guanacaste hotel. 10. We received the confirmation email about our reservation at 8:55am. (20 mins after the booking and 5 mins before the tour starts). Please note that the agent never mentioned that: 1. They are from a different reservation company called TAM TRAVEL.We always were under the impression that they are Diamante employees as they represent your company. 2. We should be present at Diamante Eco adventure by 8:45am for a 9am tour. 3. In fact the agent assured us that if we reach there by 9am sharp (even though it is a late booking), everything will be ready for us and we will be brought back 15mins early to be back at our hotel by 10am (For the checkout). 4. Didn’t tell us that there is a bus ride to reach the reception. He made it sound that once we reach the park by 9am we are good. We reached the parking lot at exactly at 9am and the bus took us to the reception at 9:05am. 1. The reception checked in at 9:09am. Didn’t tell us that there was a bus ride and no one was waiting for us. 2. The reception was clearly not prepared for our tour. 3. The reception did not mention that we were late or gave us an option to proceed with the tour at that point or not. 3. They did not know we were coming. We asked the reception about our guide or horses and they asked us to get onto a different bus to be taken to the stables. 5. The reception was always trying to find an alternate bus for us which made it look as if they were scrambling to start our tour ASAP. 4. Once we went to the stable the horses were not ready. We waited another 10 mins for the horses to be ready. It was already 9:20am, a full 50min after our initial tour booking time. 5. We had to wait on the horses for another 5-10mins as the people kept saying somebody will come (we thought our guide) , but no one showed up to herd the horses until 9:25am. 6. A little child and an elderly person (who got the horses ready) then started the tour for us at almost 9:30am.