For A/H (Airport to Hotel) transfers, a professional driver will greet you at the arrival hall exit with a Name Board displaying your name. The complimentary waiting time is 1 hour beyond the actual arrival time, providing a total of 2 hours free waiting time after landing. This allows ample time to pass through airport border control, customs, visa checks, and luggage collection procedures. Please provide the pick-up name, flight number, and drop-off address.

For H/A (Hotel to Airport) transfers, the meeting point is in your hotel lobby. The driver will be there with your Name Board at the appointed time. Typically, pick-up is scheduled 3.5 hours before international flights and 2.5 hours before domestic flights. During peak hours or at certain airports, an additional hour or more may be necessary to ensure timely arrival. Please provide the pick-up name, flight number, and airport terminals.

Please Note:
• Tips are not included and are at your discretion.
• Unless otherwise specified, the waiting time is 2 hours after the actual arrival time. After this period, the vehicle will be released.
• If your flight is delayed, we will monitor the flight information in advance and adjust your pick-up time accordingly. For connecting flights, please note that we can only verify the flight details printed on this voucher.
• If you cannot locate our local representative for any reason, it is your responsibility to call the number on your voucher for assistance before making alternative arrangements.
• If your pick-up/drop-off details change, you must update your booking immediately.
• Unless otherwise stated, 1 piece of medium-sized luggage is allowed per person. Hand luggage should be small enough to be carried on your lap. If your luggage exceeds the vehicle’s capacity, it is your responsibility to arrange and pay for a taxi to transport your luggage.

• Private one-way transfer
• Air-conditioned MPV

• Excess luggage charges (where applicable)
• Gratuities
• Guide service

This is a one-way private transfer between Haikou Meilan and a hotel in Haikou city centre, offering the most secure and hassle-free mode of transportation with licensed operation. All fares are included with no additional costs. The driver, marking your name, will meet you at the arrival hall’s pick-up area or the hotel’s lobby. Enjoy a smooth and stress-free private transfer service.
• Transfer from airport to your hotel or from your hotel to the airport
• Our offered vehicle complies with the necessary laws and regulations and comes with full insurance.
• Enjoy a private journey in an air-conditioned vehicle.
• Benefit from the added convenience of a professional driver who assists with luggage.
• Avail our 7*24 hrs emergency customer service. If you book the vehicle before 12pm, you can seek assistance from our multilingual customer support in case of any difficulties.
• Free cancellation up to 24 hours in advance.
Vehicle: 7-seater MPV car.

For a full refund, cancel at least 24 hours before the scheduled departure time.