Private Transfers are pre-arranged for you between Hanoi/Noi Bai Airport (HAN) and Ha Long, whether it be a hotel, cruise port, or another local point of interest. It eliminates the stress of trying to hail a taxi or lug a heavy suitcase onto public transportation.

How can you expect?

• Comfortable & reliable ride with private service.
• Your driver will wait for you in the arrival hall or required hotel.
• Driver always arrives at a specified time or checks your flight arrival time.
• Airport transfers have fixed-price (no risk of being overcharged by dishonest drivers).
• Once you booked an airport transfer, the service is guaranteed.
• We are always with you to give you the most special service (24/7 support).

This service is tailored for you. Enjoy your unique ride!

• 90-minute free waiting time for arrivals (120 minutes if flight delayed)
• Private transportation
• Meet and greet with the name sign
• 30-minute free waiting time for departures
• 1-way transfer
• In-vehicle air conditioning
• No hidden costs

• Insurance and other personal expenses
• Additional waiting fee (100.000 VND/hour)
• Tips (optional)

In terms of superior services, cordial hospitality and expert professionalism, we go above and beyond, setting us apart from other travel agencies. The offerings and pricing of OUROS Travel, the services we provide, the rules we have in place, the confidence we build, and the personal care we give are just a few qualities we pride ourselves on. To provide a more detailed outlook on our unique qualities and why you should choose us, here is a concise yet impactful list:

• Genuine and authentic experiences
• Top-notch and excellent services
• Worth your investment
• Best pricing - no concealed charges
• Ethical and sustainable travel
• The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions.
• Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable.
• Arrival transfer: After you have collected your luggage, please head to the exit gate where you will be met by our representative who will be holding a sign with the lead passengers name. Waiting time: maximum of 90 mins after your flight’s arrival.
• Departure transfer: We will pick you up from your Hotel lobby for the departure to the airport. Waiting time: maximum of 30 mins.
• You will be charged 100.000 VND/hour if your driver has to wait for more than allowed waiting time.

For a full refund, cancel at least 24 hours before the scheduled departure time.