Magical Shanghai evening - Wonderful show! We truly loved the show, it adds a modern twist to the ancient tradition of acrobatics! Our tour was very friendly, amicable, and attentive to all our needs. The evening with a wonderful dinner, and a new part of Shanghai that we had not explored.

Wonderful Day in a beautiful City - The trip to Hangzhou was more then we expected. Our Guide Lynn kept us informed the whole trip. We had a great boat trip on the lake which Lynn explained all the history of the temples in the area. We enjoyed our time at the Tea Mountain and the history of Tea Making. The trip on the bullet train was the best way to travel.

I really liked it - I really love meeting small villages and Im a tea lover, so I was very excited to visit a tea field. Unfortunately it wasn’t harvest season, but still was great to be there. Alina guided us through it all, including the temple, the lake and the boat trip, telling us about the history of the places and counting us the local legends and folkores.

My tour guide was very knowledgeable... - <p>My tour guide was very knowledgeable and personable and I was fortunate to have him for all my tours in Shanghai and I received all that was promised.</p>

Hangzhou day trip from Shanghai. - We were very pleased with the excellent service from our guide Tom, he communicated well in English and provided an interesting commentary of this amazing area. The only issue was sitting in traffic for a couple of hours. Understand this is unavoidable in these huge cities, one must put up with the delays to China's beautiful countryside. Pleasantly surprised at the clean cities, roads and the huge tree planting taking place every where on can see.

Fair - The tour was fair, they brought you to Hangzhou but at times the tour became rushed. In particular the boat ride on Hangzhou was a one way transportation ferry as opposed to the antique tour boats other tours use. Hangzhou itself however is BEAUTIFUL, I just wish the tour arranged to spend more time in the lake park.

Good tour, not so good guide - The tour itinerary was good however the guide (Tom) was a disappointment. I have gone on tours previously through viator in the China region and with the same tour company (Han Tan Tours) and have had the most fabulous guides before so i was excited to see that this tour was also through Han Tan Tours. However this one was nothing like before - Tom was only interested in ticking the boxes, he gave no history or fun titbits and only focused on facts like numbers (height/depth/how large a city is etc etc) - he gave us no time in any place to just enjoy it on our own. Despite having reached Hangzhou earlier than expected, he took us to the West lake, showed us the pond with fishes and then made us wait for the ferry and the ferry took us across the lake and dropped us where the tour bus was waiting so we didn't actually get to walk around the lake or enjoy the sites on our own at all. Ideally he should have allowed us 30-45 mins to wander around the lake before taking the ferry. This was the case in every place and highly disappointing - we were rushed into the tea garden with the focus on doing the tea ceremony and getting us to the shop, no time to see the gardens. At the Pagoda of Six Harmonies, we insisted on going up the Pagoda on our own else he would have rushed us out (again no walk around the park there). He just seemed to be in this tearing hurry spoiling the whole tour for us. The lunch wasn't that great either - we were seated in a side room with uncomfortable seats and torn table cloths!

Tour guide was excellent.<br/> . Car... - <p>Tour guide was excellent.<br/> . Car was so bad. For long distance tour, the car wasn't suitable. the seats were so uncomfortable, very hard. <br/> Air Conditioner wasn't working. The driver opened the window.<br/> Can you imagine, For such long distance tour, you have to sit in the car like that ?</p>

I expected much more - Although Tom was extremely pleasant companion and I had great time chatting with him about life, i found this trip a waste of time and money. The description on tripadvisor is really fooling and way too exciting for what you actually get (plus some parts never take place such as the trail). The trip itself - out of 9 hours in total 6 was just on the road with crazy driving which made me quite uncomfortable. The lake - very nice but we spent very little time there, almost running through the park; the boat ride was 15-20min only. The lunch - very low quality. The tea ceremony - nice place but the whole ceremony was 2min, the rest was all about convincing you to buy their products which was extremely annoying; no time to walk around the fields. The pagoda - 1 pagoda that can be seen in 15min. That's it. Then we left. Out of 9 hours the real deal took around 1 hour and a half in total. All in all, it was WAY overpriced for what they offer and I will absolutely not recommend it. Please also read the reviews on viatar - they give a good overview of what you should expect and mostly share my opinion.

Our tour guide Frank made some... - <p>Our tour guide Frank made some conversation but al preoccupied on his phone. Hangzhou is beautiful but your very rushed. Appears they want to get home quick. Tea plantation amazing but more sales pitch no time to walk the tea terraces they want you to buy. Lunch less than average.do tour on your own</p>