Jul 22, 2024
Amazing, I totally recommend their service 👍 - Thao helped me a lot with coming from Hoi An directly to the airport of Da Nang.👍 he was responsive immediately and everything went smooth. So happy to discovered the company on Google, they made my trip so much easier 💕🙏
Review provided by Tripadvisor
Sep 13, 2023
Great Experience with Viet Nam Travel Bus - I went to their office in the Morning around 7:40 AM and they booked my ticket. They are super sweet people on the counter. For me it was just a short journey, The vehicle was comfortable and I will highly recommend them :)
Review provided by Tripadvisor
Sep 4, 2023
Top customer service - Amazing customer service. She was very patient and helpful with all my issues. Highly recommend. Quick responses. Very convenient departure times.
Review provided by Tripadvisor
Apr 13, 2023
Dobg Hanh Travel - I recomend the trip with Dong Hanh Travel. The lady speaks english (in a contrary to other people in Vietnan)
Review provided by Tripadvisor
Feb 23, 2023
Smart traveling - I was satisfied with helpful customer services.
Receptionist and the driver is very kind for me.
Easy booking is also pleased me.
Good travel agency.
Review provided by Tripadvisor
Jan 15, 2023
Comfortable bud, efficient service great value for money - The limousine bus was extremely comfortable, water bottles provided, staff were very helpful we accidentally left a bag on the bus and they helped us getting it back
Review provided by Tripadvisor
Jan 8, 2023
5 star experience - I used the service twice, from Da Nang to Hoi An and Hoii an to Hue. They are very professional and responsive going above and beyond to help customers plus they keep the timing table for scheduling trips making a trustworthy professional company to use. I am very pleased with my experience and I wish them good luck in their business.
Review provided by Tripadvisor
Dec 2, 2023
Comfortable but communication is an issue - Positive:
- bus was comfortable and clean, most spacious bus we’ve travelled in. Even my 6ft 3 partner had enough space. Water was already in our cabins.
- Got quick confirmation upon booking, complete with updates on whatsapp. Very nice.
Negative:
- almost got kicked out. We booked online, which was apparently very confusing. Despite showing our ticket 4 times, we were literally told to get off the bus again by 3 very loud men who insisted we were on the wrong bus. We were on our way out when my partner accidentally spotted our names on the passenger list - otherwise we would have actually been kicked out before we even got started. Not very nice.
- pick up and drop off location and time all varied significantly from the information provided upon booking
- not very friendly staff. Significant language barrier from both parties, and no effort from the staff to provide any information. I would suggest making signs in Vietnamese/English ‘TOILET BREAK’, ‘BREAK, 30 MIN’ or something so everybody knows what’s going on :-)
Review provided by Tripadvisor
Apr 14, 2024
... - The minivan that had to take us from hoi an to da nang was almost 30 mins late.
On the big bus we took from da nang to dong hoi the air conditionate was barely working and it was so hot all the time.
Review provided by Tripadvisor
Nov 18, 2024
DONT BOOK ANYTHING WITH THEM - We booked 2 sleeper bus from HANOI to DA NANG/ HOI AN. WORST EXPERIENCE EVER. Could not sleep in the whole night. The driver honks the horn like crazy all the time, speaks like yelling, and drives super fast accelerating and stoping suddenly which makes impossible to sleep. He doesn’t care it is a sleeper bus and people want to sleep. Viet Nam Travel Bus are responsible for this because they work with this company which provides this service and they keep on on doing it, they don’t care.
Review provided by Tripadvisor